Christopher Elliott Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas Area

• Develop operational, marketing, and business plans in conjunction with owners and board of directors• Estimate food and supply needs, oversee the placement of orders• Hire, train, and supervise managers and staff• Manage the budget, administer payroll, and make sure operations remain within budget• Establish and enforce standards and regulations for personnel, administration, entertainment, and food• Developed and maintained relationships with all catering customers • Analyzed sales trends during peak and non-peak business hours

Bellaire, Texas & Houston, Texas

• Assisted owner in opening the second location and development of all business to date• Managed of all day to day operations • Developed and instituted all policies and procedures • Monitored and managed of all variable costs including labor and food costs (under 30% each)• Administered payroll ($13,000/week)• Monitored and analyzing of all sales ($750,000/year)• Monitored and managed all ordering and inventory functions• Developed and maintained a low/minimal cost marketing and promotion strategy

Greenway Plaza And Baytown Restaurants In Houston, Texas

• Managed and oversaw day to day operations for two restaurants• Monitored profitability of 2 operations totaling $1.7 million a year• Monitored and manage all variable costs; namely food and labor costs• Managed and developed all marketing and promotional strategies• Monitored and managed all ordering and inventory functions• Increased net sales an average of 11% (roughly $2000) per week • Increased delivery sales by 8% per week since • Instituted late night operations on Friday and Saturday nights; increased sales an average of $700 each night with a minimal labor cost• Booked all music, social events, and other fundraisers

Houston, Texas

• Supervised delivery and wait staff of 10 employees• Monitored all transactions including purchasing and sales ($1000+/day)• Catering sales and assessing the needs of all catered clients• Various forms of customer service including diffusing and resolving customer disputes

West Allis, Wisconsin

• Administered all employee health benefits • Managed employee payroll which included calculation of wages and commissions ($55,000/week) • Assisted the branch manager in the employee hiring and training process (averaged about 15/week)• Trained employees in the Sales process• Developed and implemented scripts for the sales process• Managed and monitored 50 employees in the call center

Morristown, New Jersey

• Prepared and analyzed all of the Financial Statements• Managed and analyzed all of the corporate assets and liabilities of a Small Business start-up ($500,000)• Administered corporate payroll ($15,000/week)• Monitored job profitability • Worked closely with the President on creating yearly budgets• Oversaw entire corporate billing process (roughly $1 million/year)• Managed all receivables and payables• Setup and administered corporate health benefits and 401(k) for about 10 employees• Trained and oriented all new employees on corporate policies and procedures (10/year) • Managed customer finance options on services rendered• Supervised manager of corporate retail store

Randolph, New Jersey

• Sold vintage wine, beer, and liquor • Managed customer service • Oversaw receiving of merchandise• Assisted in product ordering and managed inventory

B.A Marketing Major/Anthropology Minor, Cumulative Gpa – 3.14

• Independent study course on research design and implementation • Study of Consumer Decision Making focusing on emotional/motivational.

A.A. Business Administration

• Fall 2004 Honor’s List • Spring 2005 Dean’s List • Finalist for Government Department Student of the Year Award for 2004-2005