Chris M. Email & Phone Number

Boston, MA, US

Boston, New York

Media - Support strategy development and implementation at major metropolitan media company in the eastern United States - Evaluated distribution operations focusing on improving customer satisfaction and profitability - Aligned data across the operation from trucking through carrier to subscriber related information - Developed a business analytics tool.

Watertown, MA

I am part of a team that includes recently retired CIOs from top schools, expert organizational development consultants, survey experts, authors, a venture capitalist, and even a few artists.Since 1983, MOR (Maximizing Organizational Resources) has been dedicated to building a better world by developing and supporting leaders at all levels by helping them.

Boston, MA

• Serving as the first person to hold the Chief Innovation Officer position in the company (which is ~$4B construction firm), I was responsible for overseeing the company’s innovation initiatives, managing their.
• Developing and executing a framework for turning ideas generated throughout the national organization into standard operating procedures;
• Providing support for Marketing and Business Development efforts;
• Heading up the Innovation Committee which is focused on identifying innovative solutions from across and outside the company which have the potential to drive significant business improvement;
• IT strategic direction and operations;
• Operations Support functions of Virtual Design Modeling, Scheduling, Quality Assurance/Quality Control, Lean Planning, and Safety;

Greater Boston Area

Served as one of the co-chairs for the annual fundraiser in 2013, 2014, and 2015

• Strategic Consulting: Develop and align business and technology strategies and processes in fast-changing industries. Focus on developing new products and new revenue streams.Consulting clients:POLITICO: Digital media.
• Modeled international expansion strategy to define the next phase of growth
• Led IT department during business transition including relaunch of politico.com as a responsive siteOnline education company
• Defined the IT Architecture and Roadmap, a three-year plan to transform technology support in the fast-changing digital learning environment;
• Developed future staffing requirements and projected technology spend over the three-year period.

Greater Boston Area

Responsible for The Boston Globe, Boston.com, Worcester Telegram & Gazette, and Globe Direct. Led development and execution of the media group's strategy built on monetizing unique, quality content that led to a turn-around in business performance in the first year and created positive cash flow each year.Required stabilizing the business model.

Greater Boston Area

Responsibility for Circulation Sales and Operations, Advertising Operations, Production and Distribution, and Information Technology with P&L responsibility for $140MM in revenue and ~900 employees.

Greater Boston Area

I prioritized a customer-oriented culture that improved both the efficiency and effectiveness of the technology department with a particular focus on process development, employee satisfaction, customer support and visibility into the IT operations.

Greater Boston Area

Eight years with increasing responsibilities in the Circulation Organization. As vice president, I was responsible for developing single copy sales, managing newspaper distribution and the truck fleet. I led multi-million dollar contract negotiations with key vendors and other publications. Oversight of multiple union workforces.