Christopher M. Email and Phone Number
As a results-driven professional with a blend of technical expertise and client-facing experience, I have consistently delivered innovative solutions that drive revenue, streamline operations, and enhance client success. Over the years, I have honed my skills across multiple industries, managing high-value accounts, developing cutting-edge technology, and fostering strong client relationships.In my current role as a Technical Solutions Manager at Boast.AI, I manage over 40 small and mid-market tech clients, driving $1M in revenue and delivering over $10M in cash credits to clients through tailored SaaS solutions. Previously, as a Cybersecurity Engineer at L3Harris, I designed and implemented AI-driven security solutions that mitigated $1.2M in vulnerability costs and safeguarded assets with a 96% anomaly detection rate. My ability to solve complex problems with innovative technologies speaks to my technical acumen and strategic thinking.At Amazon, I contributed to a scalable reporting system that increased reliability and reduced process time by 1,000%, driving revenue by $5M. My optimization efforts cut operational costs by 50%, showcasing my focus on efficiency and bottom-line impact.Beyond my corporate roles, I co-founded JCM Ventures, a computer reseller business, where I led sales and operations, securing $250K in profits within two years. My entrepreneurial spirit reflects my ability to navigate business challenges and build meaningful client relationships.I also bring expertise in machine learning and artificial intelligence, having developed predictive models with 96% accuracy that profile banking customers, detect fake news, and forecast stock trends. These projects demonstrate my technical depth and innovative mindset.As I transition into tech sales, I am excited to leverage my technical background, sales pipeline management skills, and passion for building client relationships to drive growth and success in the tech industry. I am a multilingual communicator (English, French, Arabic) with a keen ability to translate complex technical concepts into actionable business value.Let’s connect to explore how I can help your organization achieve its sales and revenue goals while empowering clients with innovative solutions.
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Partner Technical Specialist - AutomationIbmNew York, Ny, Us -
Technical Solutions ManagerBoast Jan 2023 - PresentHouston, Texas, United States- Drove Revenue Growth: Managed 30+ small and mid-market tech client accounts, generating over $1M in revenue by delivering tailored SaaS solutions that maximized R&D tax credits.- Enhanced Client Success: Delivered $10M in cash credits to clients through effective claim preparation, building trust and long-term partnerships.- Reduced Client Churn: Maintained regular touchpoints with clients, identifying pain points and implementing solutions to improve satisfaction. - Solution-Oriented Consulting: Acted as a trusted advisor, integrating financial, engineering, and project data to streamline R&D tax credit claims, enabling clients to accelerate innovation and growth. -
Co-Founder/CeoJcmventures Jul 2022 - Apr 2024Ottawa, Ontario, Canada- Co-founded JCM Ventures, a computer reseller, and played a pivotal role in its inception and growth, demonstrating entrepreneurial spirit and leadership.- Successfully managed all aspects of the business, including sales, operations, and customer relations, fostering a strong client base and driving revenue growth.- Negotiated and executed the sale of the business to a partner, showcasing adept negotiation skills and business acumen.
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Software EngineerL3Harris Technologies Nov 2021 - Jan 2023 -
Software Development EngineerAmazon May 2021 - Aug 2021Toronto, Ontario, CanadaImproved Client Onboarding Efficiency: Partnered with project managers to streamline onboarding processes for commercial clients, reducing time from two weeks to 20 minutes. Automated pipelines improved engagement and increased revenue by $5M.Enhanced Reporting Systems: Designed and implemented scalable reporting systems using AWS technologies, including Lambda, CDK, DynamoDB, REST API, and TypeScript. Improved performance, reliability, and scalability for commercial clients.Cost Optimization: Developed a Python-based optimization algorithm that enhanced service responsiveness and cut operational costs by 50%.Streamlined Processes: Automated onboarding and feedback pipelines, achieving a 1,000% reduction in process time and increasing client engagement and satisfaction. -
Queen’S Qmind Machine Intelligence And Neuro Evolution Design Team – Financial TeamQmind Oct 2018 - Apr 2020Kingston, Ontario, CanadaCollaborated with a team of four developers in developing a machine learning model to predict stock market trends. Learned techniques such as web scraping, programming neural networks, modelling stock indicators and applying the Kalman filter in machine learning. Worked collaboratively on creating an AI model which profiles banking customers. Utilized a classifier artificial neural network with the K-means result as a target. Modelled an improved k means clustering algorithm which can be updated with new data to improve accuracy.Achieved a 96 percent accurate model that classifies and ranks banking customers. -
Techology OfficerImmigration And Refugee Board Of Canada | Commission De L'Immigration Et Du Statut De Réfugié May 2019 - Jan 2020Ottawa, Canada AreaAutomated the department tasks using python, and create interactive dashboards of department data using Microsoft Power Bi Worked on designing and assembling servers for the department. Worked onboard comprehensive projects in collaboration with colleagues using MS Teams.Learned to program and script in PowerShell as well as package and deploy software through Microsoft system center configuration manager.
Christopher M. Education Details
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Computer Software Engineering
Frequently Asked Questions about Christopher M.
What company does Christopher M. work for?
Christopher M. works for Ibm
What is Christopher M.'s role at the current company?
Christopher M.'s current role is Partner Technical Specialist - Automation.
What schools did Christopher M. attend?
Christopher M. attended Queen's University.
Who are Christopher M.'s colleagues?
Christopher M.'s colleagues are Bentley Hargrave, Liam Sheehan-Dean, Jenny Fischer, Angelique Trenson, Nagnath Panchal, Eric Lapouge, Pranam Shetty.
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