● Collaborated with 4 Developers in migrating 200+ Microservices, 5 REST APIs, 10+ Databases and 25+ SSIS Packages from TFS repository to Azure DevOps using C#, VS, GIT and Pipelines. Improving processes and accelerating software delivery.● Wrote 5 new features in internal application using front-end React library, Material UI framework, C# REST APIs and SQL. Empowering business users to run CRUD and business logic operations, decreasing change requests by 15%.● Automated testing of 5 internal REST APIs using Postman (JavaScript unit tests) decreasing QA's time to test by 95%.● Led, trained, and mentored 6 System Support Technicians on SQL and Microservice workflows, decreasing Kanban ticket and client onboarding completion times.

● Developed 20 Microservices, 3 REST APIs, 4 Nuget packages and 2 Databases to integrate and process client data using C# (.NET, .NET Core), SQL, Postman, Swagger, Dapper ORM and NoSQL (Raven DB) within Agile Methodology Framework. Resulting in creative integration and data processing solutions to generate documents for our clients.● Designed and built Central Repository database using SQL storing 20k+ settings without future need of altering objects.● Integrated with United Parcel Service (UPS) API to generate Shipping Labels using C# extending our product offering. ● Implemented ETL processes using SSIS providing clients options to store data and logic to drive Microservice workflows.

● Reconciled data and restored internal applications using SQL, IIS and Linux resulting in accurate data and restored services.● Scripted and altered existing database objects and procedures based on evolving requirements using SQL (up to 200k rows of data) providing stakeholders with satisfactory changes, accurate data and reporting.● Performed code reviews to align solutions with architectural standards & best practices for meeting quality standards.● Resolved document and print (Cincom\SEFAS) errors with SQL and Linux, restored services and requeued data processing.● Streamlined team’s script execution process by creating a Server to Server, dynamic table creation and data transfer/ingestion process. using batch file and SQL (CMD & BCP) resulting in a 50% time savings per ticket.

● Created rosters with visual hierarchy for 2,200 employees using SQL, SSIS and SSRS. Providing team views to all managers.● Automated Production, Personnel and Department reporting with SQL, VBA and Excel. Saving 1020 hours and $25K+ a year.● Developed data collection tools tracking loan progress using SQL, VBA and Excel. Increasing visibility through data.● Implemented SLA\KPI defined Mortgage Servicing reports using SQL and SSRS. Giving stakeholders loan pipeline visibility.

● Served as Customer Advocate working with Bank of America’s Mortgage loan servicing unit.

• Principal duties were to provide bellman, concierge, valet services.

• Responsible for account receivables of present and future reservations. • Helped front desk with check-ins, check-outs, homeowner inquiries and customer complaints.• Provided information to homeowners on value adds to increase reservations and drive revenue.• Communicated with housekeeping and maintenance staff regarding work orders. • Participated in 24/7 emergency on-call rotations.

• Principal duties were to provide bellman, concierge, valet services.