Christopher Mcphillips Email & Phone Number

Bathgate, Gb

From the fictional case study at college, the “Lodainn an Iar Film Festival” has become the “West Lothian Film Festival.” This film festival places aspiring filmmakers front and centre and welcomes filmmakers from the Lothians, across the UK, and internationally to offer a true cultural exchange in the world of filmmaking.Centred around the drama genre, this first-of-its-kind cinematic event in West Lothian has two fundamental objectives.- Filmmaker Engagement: The festival endeavours to attract filmmakers with connections to West Lothian, spanning the geographical expanse of West Lothian, Midlothian, and East Lothian. - Audience Attraction: Primarily targeting residents of West Lothian (but would also welcome those keen to travel from afield, the festival aims to resonate with individuals who share a passion for film and TV.As the Festival Director, I oversee and manage the planning, organisation, and execution of the West Lothian Film Festival. My role involves artistic direction, logistics, financial management, marketing, and overall leadership. My specific responsibilities will vary annually as the festival develops and grows. Daily tasks and responsibilities in this role include: - Post-Festival reporting- Marketing & Promotion- Budget management- Strategic Direction- Funding & Sponsorship

Fulfilment Pictures Ltd is a motion pictures and film production company - Supporting and leading projects from initial concepts to production and delivery.- Working closely with creative and production teams to support larger productions; for example: researching, arranging shoot locations, casting, creating call sheets, organising equipment, supporting on-set, managing freelancers etc.- Helping create and manage budgets and timelines- Being a key point of contact for client / partner teams throughout the process

Edinburgh, Scotland, Gb

Artos Digital is an award-winning social media first marketing communications company providing consultancy in social media management, copywriting and vlogging.Recent clients include Reconnect (Regal Theatre)We can: - Manage your companies social media channels (Pages & Groups).- Create content for your social media channels.- Write copy for your website, your blog and your social media.- Event manage PR stunts.If you are interested in freelancing with your specialist skills, get in touch to become part of the army of warrior bears.

https://www.imdb.com/name/nm3769932/

As President of QMU Film Society, I've led a transformative journey in promoting the appreciation of cinema while overseeing the growth and development of our vibrant community. Leveraging my passion for film and strong organizational skills, I've achieved the following milestones:- Strategic Rebranding: Orchestrated a comprehensive rebranding effort that revitalized our society's identity, resulting in heightened visibility and a refreshed sense of purpose.- Membership and Revenue Growth: Implemented innovative strategies that significantly boosted our membership and revenue, enabling us to overcome funding constraints and expand our outreach.- Enhanced Educational Initiatives: Spearheaded initiatives to enhance engagement through panel discussions and lectures, resulting in increased participation and a more enriching experience for members.- Inaugural Film Society Festival: Pioneered and organized the first-ever QMU Film Society Festival, celebrating cinema through curated screenings, workshops, and collaborative activities.- Leadership in Challenging Circumstances: Overcame the challenge of limited funding by fostering improved engagement and communication, leading to a stronger and more committed membership base.- Engagement on Public Platforms: Regularly represented the film society through public speaking engagements, conferences, and events, further elevating our society's profile within the film community.- Skill Development and Team Building: Leveraged skills in communication, problem solving, coaching, and team building to guide a passionate team of volunteers and drive our society's success.Through my continued role as President, I'm dedicated to elevating our film society's impact, fostering a love for cinema, and cultivating an inclusive community that celebrates the art of filmmaking.

Glasgow, Scotland, Gb

Aspen People is a specialist sector executive search organisation, working in partnership with clients to attract and secure exceptional leadership talent.Responsibilities:- Website Management: Ownership of Aspen’s main site. Acting as the main point of contact with 3rd party web agencies, responsible for ongoing optimisations and improvements.- Digital Content: Create and drive the digital content strategy to maximise brand awareness, develop the thought leaders in their respective areas and ultimately generate more traffic to key websites. Creating content with the wider team.- Reporting & Analytics: Be responsible for reporting on all digital channels using your expertise to provide recommendations based on insights and data.- Digital Requests: Ensure that requests for digital support from the wider team are dealt with in a timely and efficient manner, providing advice and guidance on best practices where appropriate.- Social Media: Responsibility for the firm’s social media accounts ensuring that content is aligned with the firm’s wider goals. This will include job postings and thought leadership content. The main point of contact for Social Media support.

Reconnect SCIO is a Scottish charity set up in 2017 to help evolve our nations cultural heritage. Reconnect is committed to inclusion, to utilising and where needed restoration of historic buildings and landscapes.Responsibilities:- Devise and implement a marketing and communications strategy to stimulate the building use (Regal Theatre).- Manage the Reconnect SCIO brand, its values and overall development.- Prepare targeted and measurable marketing campaigns to achieve the marketing plan.- Prepare quarterly progress reports to the Reconnect SCIO board.- Analyse data and audience behaviour to identify new activity or revenue opportunities.- Commission artwork promotional material for creative learning and artistic programs. - Support the Programme and Community Development Manager to advertise and cross-promote community events.- Support the Cafe/Bar Manager to advertise new catering offers and initiatives.- Promotion and sale of space hire and bespoke events.- Manage the recruitment, interviewing and training of prospective volunteers and new employees.

London, England, Gb

Founded in 1861, Royal London is the UK’s largest mutual life, pensions and investment company.Responsibilities:- Undertaking customer service administrative duties.- Managing incoming enquiries via multiple mediums, including phone, email, and written correspondence.- Be accountable for the resolution of all queries, working as part of a team to ensure that all customers (Employers, Financial Advisors, and Members) receive the highest level of customer service.- Proactively maintaining customer data to ensure accuracy of the content and that we meet regulations.- Review internal processes and help manage workflow to ensure consistency amongst the team, taking the opportunity to suggest improvements and support the overall

- Content and Copy Creation- Social Media Management- Brand Management- Coaching & Training

Eysins, Vaud, Ch

The European Championships is a new multi-sport event which brings together the existing European Championships of some of the continent's leading sports every four years. The inaugural edition in 2018 will be staged by the host cities of Glasgow, Scotland and Berlin, Germany between 2nd and 12th August. Responsibilities: - To support the European Championships Marketing and PR function in the planning of digital communications strategies that meet the objectives of the G2018EC Strategic Plan, increase brand awareness and help achieve set KPI’s and targets. - To manage a programme of digital content production, in consultation with the wider Marketing, Communications and Digital teams that support campaigns, themes and stories which connect with audiences and achieve high quality and meaningful engagement for G2018EC. - To lead the creation of the video, audio and written content for use across G2018EC digital channels. Creating dynamic and engaging content from scratch, collaborating with internal teams and external contractors. - To ensure that effective monitoring and evaluation is built into content utilising digital engagement and measurement tools. - To optimise and tag content for SEO, driving engagement with the website and ensuring maximum exposure. - To manage resources in line with agreed budgets and objectives.

Hertford, Hertfordshire, Gb

Wardman UK is a communications and IT provider, providing the highest level of service covering mobile and fixed telephony, hosted data and services and big bandwidth in partnership with several leading industry partners.Responsibilities:- Managing and mentoring the internal sales team onsite.- Secure sales in line weekly sales rate.- Research competitors and other potential market opportunities to ensure Wardman UK were maximising revenue streams.- Provide advice/recommendations on products and services to upsell/cross-sell.

Hertford, Hertfordshire, Gb

Wardman UK is a communications and IT provider, providing the highest level of service covering mobile and fixed telephony, hosted data and services and big bandwidth in partnership with several leading industry partners.Responsibilities:- Hybrid role of Customer Service, CRM, Training and Support (internal and external), Project Management and Complaints Handling.- Responsible for the co-ordination of an integrated end-to-end customer experience proposition.- Interpret customer journeys into realistic operational deliverables that, when implemented, offer a transparent and improved customer experience.- Change management following data gathered through customer journey mapping, touchpoint analysis, CSAT analysis and NPS (gathered through in-house systems and Zendesk) - Implement a customer experience improvement roadmap across the company, focused on designing for service disaster resulting in improved satisfaction, fewer contacts and robust contingency plans. - Build and maintain relationships with key stakeholders, suppliers and partners alike.- Facilitating change across Wardman UK and client base via workshops, training, and focus groups.

Ayr, Gb

Storm Fight Team is a highly respected and sought-after resource in the creative industry for stage and screen. Provide actors, supporting artists and stunt performers for a wide range of productions. Notable clients in the past have been BBC, Kudos, ITV, and STV.Responsibilities:- Develop an internal communication, people engagement and content generation strategy.- Managing company presence with a particular focus on Social Media and proactively supporting the recruitment of new clients.- Driving engagement amoungst clients (proactively and reactively).- Shared and distributed all company related information internally and externally. - Communications strategy and collaboration- Collaborate and advise key stakeholders within Storm Fight Team. - Fully responsibility for the content management of the companies social media channels- Work with company owner on recruitment strategy to attract domestic and international clients- Train and support talent (clients) in the use of social media as a tool to promote themselves professionally in the creative industry. - Negotiate clients' terms of employment and talent requirements.- Organise, advertise and lead training seminars - Staged Combat for Actors.

92866 Issy Les Moulineaux Cedex 9, Fr

Sodexo develops, manages and delivers a diverse range of services, designed to improve the quality of life for its clients and customers.With an unrivalled reputation for building lasting partnerships with clients through open, transparent relationships based on trust and exceptional performance.In the UK and Ireland, 35,000 people are striving to improve the quality of daily life at over 2,000 client locations across all market sectors.Responsibilities:- Liaise with functional departments to research, write, edit and distribute the weekly company e-newsletter.- Research, write and distribute press releases.- Manage forward features calendar for the PR team, including researching and writing feature copy or arranging interviews.- Answer press office calls when required and field enquiries to members of the PR team as appropriate.- Arrange meetings and travel arrangements for colleagues and assist with events run by the Brand & Communications team.- Process invoices and set up new suppliers on SAP.- Assist with social media activity.

Middlesex, England, Gb

BSkyB is Europe’s leading entertainment and communications provider with 22m+ connected customers for paid-for television, fixed-line telephony and mobile connectivity services.Responsibilities:- Primarily responsible for providing support to customers, troubleshooting, help and advice on social media platforms like Twitter, Facebook and other online forums covering all sky products and services.- To understand the customer’s problems and provide as much help as possible; if not then escalate to senior specialist areas, and keep a periodic follow-up with the customer.- Deliver excellent customer service by optimal utilisation of online communication channels with engaging and self-service support.- Collaborated with key stakeholders: CSM Team Leaders, New Media, EST, CST, Community Managers, and Knowledge Management, whilst acting as a Social Media Advocate on projects/initiatives that required Social Media input.Achievements:- NPS Champion representing Communities and Social Media across all 6 business sites across West Lothian and Fife.- First to deliver segmented community board and created new community experience for niche subject matter.

Kirkcaldy, Gb

CIMC are leading manufacturers of lighting, furniture and homeware with over 4000 products in their portfolio, supplying to trade both in the UK and Internationally.Responsibilities:- Support the growth and development of key and international accounts.- Providing support to senior management and directors with client pitches including showroom tours.- Developing and maintaining client relationships.- Managing and maintaining key client privileges on new stock and offers.- Provide training on website to increase sales and maximise profits.- Liaised with key accounts and managed daily correspondence via emails, telephone and social media, ensuring highest level of customer service and support was provided at all times.

Dunfermline, Gb

Enterprising Minds is a Carnegie UK Trust project researching the attitudes of UK further education students to entrepreneurship, flexible employment and the future economy. The Trust has launched the Enterprising Minds project to help better understand the views and aspirations of younger learners, and future workers. Delivered through innovative peer-to-peer research techniques at 17 Partner Colleges across the UK, Enterprising Minds offers exciting new data on the economic and educational experiences of younger citizens.I was part of the research team and often acted as a leader amongst the other Interns. I used various media to reach and vastly exceed my target of 30 completed surveys. I was first from a nationwide team of Interns to complete my tasks. I used various mediums to capture completed surveys, such as Face to Face Interview, Group Sessions, Facebook and using Survey Monkey to store and save findings.The first stage of the project reported in Spring 2012 - you can read the findings by clicking on the report and executive summary links below. We found that:1) How enterprise is taught and presented varies by jurisdiction; supporting enterprise through learning matters and makes students more enthusiastic about business and innovation2) Students visualise 'enterprise' in a way that is heavily influenced by media and celebrity, and young people think about enterprise more as an opportunity to be independent that purely to be wealthy3) Future workers understand that the economy is challenging and there are few job opportunities, but they still expect to be materially successful and outdo previous generations at workhttp://www.carnegieuktrust.org.uk/publications/2012/enterprising-minds---executive-summaryhttp://www.carnegieuktrust.org.uk/publications/2012/enterprising-minds---full-reporthttp://www.carnegieuktrust.org.uk/getattachment/98a49ae1-e164-4ba5-a276-2e9a773666a8/Enterprising-Minds---Full-Report.aspx

Dunfermline, Fife, Gb

Responsibilities:- Chief representative officer of the Students' Union. - Responsible for representing the needs and aspirations of the Carnegie College student association members both within the College but also in broader community. - Working closely in partnership with the College Board, responsible for the continuous development of the Students' Union and its business. - Key job roles included representing the Students' Union and Carnegie College students on various decision-making bodies of the college; ensuring the smooth running of the democratic structures.- Developed good practice and procedures to enhance the student experience and academic welfare. - Co-chaired the student board and oversee all financial supervisions and accounts. - Provided line management support to staff matters and strategic decisions.

Middlesex, England, Gb

BSKYB is Europe’s leading entertainment and communications provider with 22m+ connected customers for paid-for television, fixed-line telephony and mobile connectivity services.Responsibilities:- Answered complex customer queries in a busy and fast moving call centre environment, including all aspects of equipment and software issues. - Contributed to the overall effectiveness of the team through excellent call handling and problem-solving skills.- Owned responsibility for the follow through and completion of customer queries, - Establish customer issues and guided them through to resolution using excellent questioning and listening skills. - Lead role within the team of advisors, often called upon for help and advice from less experienced members of the group especially when called upon to utilise sales experience. - Provided ‘buddy’ assistance to new members of the team and colleagues from other areas of the business; this is a one on one process which involves guiding colleagues through calls and helping them to build confidence within the role. - Involved in project work both individually as part of a small team involving all aspects of data collection, investigation and reporting using MS Office suite.

Middlesex, England, Gb

Responsibilities:- Supported the performance and development of 12 – 20 Retention Advisors to consistently perform to high standards.- Motivated the team to uplift and maintain high levels of customer satisfaction level, leading to improved performance.- Developed and coached advisors to deliver excellent customer service at all times.- Supported the Customer Plan / Retention strategy, maximising growth potential within the existing B2C channel and focused on average revenue per unit whilst driving improvements to customer satisfaction & colleague engagement.Achievements:- Promoted from Sales Advisor to Coach and then Customer Experience Leader.- Led my team to 49 consecutive weeks of reaching targets.- Several individuals progressed to more senior roles within Training, HR, Project Management and Management positions.

Ba (Hons) Film & Media

Hnc Marketing Communications, Marketing

Ux Designer

Google Digital Garage Certificate - The Fundamentals Of Digital Marketing, Digital Marketing

Hnc/Hnd, Business Management

Ilm Level 3 Award In Leadership And Management, First Line Management

Nc, Electronic Engineering

Secondary School, Highers & S-Grades