Christopher Hayes Email & Phone Number

London, England, United Kingdom

Accountable for end-to-end project delivery and managing and motivating large teams across different stakeholder groups. A strong partnership built on clear communication and trust is key to deliver to customer requirements on time, within budget and always ensuring high quality.• Managing concurrent projects (up to 9) of total value of £7.3M. Largest value project £2.5M. • Agreeing the project objectives and formulating the project plan, in consultation with management and other parties concerned based on customer contract. • Leading onsite and virtual teams of internal/external resources to ensure project success by delivering on business outcomes, scope, time and cost. • Leading regular weekly and monthly status update meetings to ensure key stakeholders are well informed and gain appropriate project decisions. • Escalation and problem resolution of any potential issues to mitigate risk and ensure we meet agreed deliverables. • Delivering projects through rigorous adherence to agreed processes ensuring all relevant milestones are met on time.• Developing and managing risk and opportunity registers (technical and commercial). • Driving compliancy to applicable regulations (Q&R/H&S) by own organisation, third parties and partners in the project.• Managing pre and post project cost calculations.• Controlling the project budget and project progress, evaluating all change requests to the contract as to feasibility, costs/benefits and added value, taking corrective actions when necessary and generates adequate reporting to internal and external stakeholders.

Sydney, Australia

Accountable for the end-to-end project delivery, including:• Managed roll out of lab automation system across 4 key national hubs, total program value of £10M. • Defining and managing project scope with key stakeholders• Creating and maintaining project plans using PMS Smartsheet• Managing project risks and issues through to resolution• Resource management at programme level to ensure all projects are resourced to deliver projects on time, to budget and to a high quality• Closely managing a team of resources for successful delivery, team includes; business analysts, developers, testers and vendor relationships• Work closely with customers to ensure expectations are managed and maintained throughout the entire project lifecycle• Deliver project within a hybrid model of agile and waterfall based methodologies• Ensuring successful delivery of projects working onsite and remotely when required• Formally closing projects with post implementation report for continuous improvement of future projects• Report project process updates to key stakeholders fortnightly• Engaging operational teams and IT support teams to transition project to BAU

Chatswood, New South Wales, Australia

ResponsibilitiesAccountable for the end-to-end project delivery, from the initiation phase to service operational teams, including:• Establish project structure by creating and maintaining project schedules via MS Project.• Budget and efforts estimation, forecasting and baselining• Proactively communicating project expectations and health status to team members and project stakeholders in a timely manner • Building and maintaining relationships with internal and external stakeholders• Writing and maintaining Business Cases to confirm project benefits are documented and tracked• Effectively leading project teams by example (team sizes ranging from 4 – 8 people).• Successfully managing multi-vendors through effective scheduling and negotiation• Actively managing contracts to ensure all business objectives and deliverables are achieved from vendors• Ensuring quality of all aspects of project deliverables, adhering to internal standards and external testing and compliance testing• Cost Management by tracking and projecting project expenditure• Risk Management by documenting and actively controlling the risk by gaining appropriate mitigation actions• Creative problem solving to facilitate and resolve issue closure

Sydney, Australia

Henry Schein, Inc., a FORTUNE 500® company is the world's largest provider of healthcare products and services to dental, animal health and medical practitioners. The Company is a FORTUNE World's Most Admired Company, and ranks first on the FORTUNE list in the Wholesalers: Healthcare industry. Henry Schein is also on Ethisphere's list of the World's Most Ethical Companies and FORBES' list of America's Best Employers 2015.Responsibilities • Managing multiple projects simultaneously – New sites, upgrades & vendor migrations• Multi-level stakeholder engagement, private, corporate, hospitals and universities• Supplier Management• Pre-sales• Creating vendor proposals / estimates.• Leading project teams of 2-3 people

Sydney, Australia

Responsibilities• Providing internal and external technical and process information on all Patient Management and Imaging Systems• Implementing continuous improvement initiatives through the team and department• Running stakeholder training workshops on the use of specialised software and hardware• Technical training to the internal sales team on new products and advancements of existing products

Sydney, Australia

Providing national IT specialist support across a wide range of medical software.

United Kingdom

Software of Excellence has established itself as a world leader in practice management systems and clinical efficiency. Key Responsibilities:• Providing help desk support to customers, 1st – 3rd line support.• Training customers and colleagues on correct use of software.• Log and update clients of job status.• To be in charge of the support desk for various periods of the day.• To escalate major issues in a timely manner.