Christopher Friend Email and Phone Number

The Growth Through Love Small Business Operating System is a simple software that turns small business overwhelm into simple linear execution. It shows you what you need to be focused on and in what order....but here's the twist...our system is rooted in LOVE!!!​OUR MISSION: Use business to make the world a more loving place. We empower purpose-driven entrepreneurs to grow their impact and discover deeper purpose in their work and then unite them to be a driving force for cultural… Show more The Growth Through Love Small Business Operating System is a simple software that turns small business overwhelm into simple linear execution. It shows you what you need to be focused on and in what order....but here's the twist...our system is rooted in LOVE!!!​OUR MISSION: Use business to make the world a more loving place. We empower purpose-driven entrepreneurs to grow their impact and discover deeper purpose in their work and then unite them to be a driving force for cultural reform. Show less

Managing multinational teams and projects focused on product development throughout the product life-cycle (planning, creation, go-to-market). Worked in dozens of industries with the heaviest concentration in technology, web development, marketing, SaaS, data/analytics, and business services at companies ranging from start-ups to SMB to enterprise organizations (Qualcomm, Jacuzzi). Focused on driving sales revenue, market share, and profit margins by developing differentiated new products that… Show more Managing multinational teams and projects focused on product development throughout the product life-cycle (planning, creation, go-to-market). Worked in dozens of industries with the heaviest concentration in technology, web development, marketing, SaaS, data/analytics, and business services at companies ranging from start-ups to SMB to enterprise organizations (Qualcomm, Jacuzzi). Focused on driving sales revenue, market share, and profit margins by developing differentiated new products that deliver unique benefits and superior value to the customer.PRODUCT PLANNING PROJECTS>Increased annual revenue by 302% by redesigning the product roadmap and pricing strategy. >Decreased cost of goods sold (COGS) by 12.3% by creating a P&L financial modeling system >Increase annual revenue by 86.7% by redesigning and implementing the customer journey roadmap >Increased annual revenue 400% by creating an integrations analytics report >Designed a C2C SaaS platform with a 1079 man-hour scopePRODUCT CREATION PROJECTS >UX/UI website redesign resulting in a 300% increase in sales revenue >Decreased cost of goods sold (COGS) by 44% through overseas productization >Negotiated a joint venture with a billion-dollar brand which resulted in securing an exclusive contract for distribution. >Created a software risk mitigation and Q/A system (including use scenarios) which reduced user issue rates by 12.4% >Grew email list by 40.74% by managing a customer satisfaction process improvement projectPRODUCT GO-TO-MARKET PROJECTS >Increased organic web traffic by 241.67% for a product launch>Increased sales revenue by 307% by building an event sponsorship/trade-show strategy>Increased social media website visitors by 137.5%>Managed (agile) digital advertising product launch that resulted in $1.7M>Managed a new product launch resulting in revenue of $124,000 in the first 30 days>Managed a new product launch with month over month sales improvements of 50% Show less

Served aboard the USS Carl Vinson through 3 deployments in which I participated in the following operations: Osama Bin Laden burial, Somali pirate conflict, Haiti earthquake relief.