Christopher Salter Email & Phone Number

San Leandro, California, United States

San Leandro, California, United States

San Francisco Bay Area

Milpitas, California, United States

▪Responsible for managing over 400 customer sites, 30 employees including account managers, landscapers, mechanics, sweepers, day porters and approximately 50 sub-contractors▪Manage employee performance including annual performance reviews, making recommendations forpromotions and compensation increases and performing investigations of incidents of employee misconduct▪Work with vendors on fleet maintenance and repair▪Review and improve regional processes, policies, and practices and enforced compliance with company-wide rules and guidelines▪Maintain a high level of customer satisfaction by performing regular check-ins and on-site inspections with property managers▪Field customer calls; promptly address and resolve customer concerns and complaints▪Review and approve expenditures for supplies, tools, parts, repairs and equipment used for operations,ensuring the proper use of company resources

Milpitas, Ca

▪Responsible for managing all sweeping and landscaping accounts▪Manage and provides scope of work and to appropriate employees and/or subcontractors and ensure work performed coincides with scope and list▪Responsible for submitting payroll hours for landscape personnel, in-house sweepers laborers, and other direct reports under supervision▪ Responsible for checking monthly billing for area and ensuring all performed services are billed accordingly, including (but not limited to) sweeping, landscaping, one shots, and extras

San Jose, Ca

* Oversee drivers, receiving, warehousing, and distribution of products* Allocate driver and warehouse schedules to ensure timely delivery of products through the assignment of route sheets* Work cross-functionally with management to streamline and improve processes for drivers, warehouse and delivery to customers* Perform ride along with drivers and assist in routes as needed * Perform driver inspection to increase driver efficiency* Liaison with clients, suppliers and transport companies as well a manage customer complaints* Recruit, select, orient, train, motivate and prepare performance evaluations for employees* Approves and manage payroll and time cards

Hayward, Ca

*Direct and coordinate dedicated delivery and distribution operations at distribution center that includes the direct supervision of delivery drivers, route management, DOT and HazMat compliance, and fleet maintenance*Responsible for assisting in departmental strategic and operations planning, operational reporting and communication, departmental process improvement, and inventory management*Coaches and develops delivery drivers, including accompanying drivers on routes for evaluation purposes*Provides departmental input to Distribution Center Manager for development of operating plans for warehouse and transportation operations in support of organizational goals that includes facility, equipment and staff*Identifies departmental financial resources necessary to support operating plan and provide cost justification for departmental spending; partners with Distribution Center Manager in the development of department operating budget

185 South Mason Circle

* Works with dispatch at the beginning of each day to balance workload and deploy technicians accordingly* Advises Management on territory planning and work assignments of field personnel* Installs all new products i.e. Ice Machines, Coffee Machines, Water Filtration Systems etc. and helps to develop guidelines for the technicians to follow* Performs regular service calls and installations in all territories * Provides thorough training and explanation of equipment, its capabilities and operation to the customer; responds to all questions in a courteous and knowledgeable manner* Maintains control of all assigned company property and ensures that equipment is maintained in safe operating condition at all times* Safely operates assigned company vehicle and ensures that it is maintained according to company policies

Livermore, California

* Monitored dispatch support team attendance to adhere to company’s policy compliance* Recruited, developed, motivated and maintained a high energy Dispatch team* Coordinated investigation, correction, documentation and response to all customer complaints* Ensured all dispatch transactions recorded accurately in various systems* Knowledge and operation of ALL 2-way radio operations and radio coding, as well as switchboards

San Leandro, Ca

* Monitored dispatch support team attendance to adhere to company’s policy compliance* Recruited, developed, motivated and maintained a high energy Dispatch team* Coordinated investigation, correction, documentation and response to all customer complaints* Ensured all dispatch transactions recorded accurately in various systems* Knowledge and operation of ALL 2-way radio operations and radio coding, as well as switchboards

Emeryville, Ca

* Forecasted sales, developed “out of the box” sales strategies/models and evaluated their effectiveness* Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors* Managed merchandise through verifying open orders daily, transferred merchandise, bagged floor models for transfers and/or customer pickups

San Francisco, Ca

* Managed the field service personnel who perform on-site routine services including installation, maintenance, and repair* Oversaw the scheduling and training of field service representatives * Handled service contracts and directed support services* Led and directed the work of others

San Leandro, Ca

* Acquired knowledge of SAP (Systems, Application and Products) components, Manufacturing Resource Planning (MRP) /Enterprise Resource Planning (ERP) affecting Quality and Warehouse Management (QM/WM), and Production Planning (PP) * Planned work schedules for effective performance of activities and response to fluctuating workloads* Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products* Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Alameda, Ca

* Managed all plant operations including production, shipping, maintenance, or quality assurance activities* Monitored meters, flow gauges, or other real-time data to ensure proper operation of lubricant production equipment, implementing corrective measures as needed* Reviewed logs, datasheets, or reports to ensure adequate production levels or to identify abnormalities with lubricant production equipment or processes* Maintained Safety/ OSHA Environmental/ MSDS sheets as it deals with governmental and state regulations