Vp Of Account Management
Current- Lead global team of account managers and market directors, overseeing all aspects of client relationships and satisfaction.- Develop and implement strategic plans in collaboration with C-Suite executives and Heads of Global Sales to increase client retention and drive revenue growth.- Investigate and leverage new automation and AI-based tools to apply to customer service/management.- Create, refine and maintain client onboarding and success processes for each sales market.- Manage key relationships with third-party partners/vendors to ensure Cluep client team is taking advantage of all new technologies and capabilities.- Collaborate with cross-functional teams to ensure seamless execution of client advertising campaigns.