Led a highly-engaged team of 33 engineers, development managers, product managers, and solution architects. Responsible for software development, production operations, and strategic platform evolution across all lines of business.- Played a key role in transforming Alliant from a traditional business model to a 100% digital, branchless credit union- Drove the modernization of Alliant’s Symitar core ecosystem, underpinning the demands of a rapidly growing $20B credit union, including Service-Oriented Architecture, API management, test automation, managed identity services, and application security- Built and matured Alliant’s Loan Trade Desk capabilities, generating $30M annually in non-interest income- Developed and led Alliant’s critical platform strategy, presenting roadmap, ROI, and status updates to the Executive Leadership Team.- Optimized production performance and reliability, establishing KPI’s and health metrics around system uptime, endpoint response times, and batch runtimes.- Implemented a new digital wires platform, enabling fully integrated capabilities for member wire requests, fraud and OFAC checks, and wire fulfillment.

Developed and maintained custom solutions and third party integrations to support lending, operations, fraud, finance, and call center lines of business. Led a team of 12 software engineers.- Built a 24x7 operations practice around core banking, raising core platform uptime to 100% since inception- Created over $2B in new loan origination by building Alliant's FinTech partnership program- Implemented robust change, incident, and problem management practices, increasing critical system uptime to 99.994%- Created back-office automation enhancements using Robotic Process Automation (RPA) and Low Code Self-Service capabilities, resulting in operations scale staff efficiencies exceeding $800K

I managed OfficeMax’s $32M portfolio of Workplace (B2B) IT initiatives, including strategic system development for sales enablement, print services, customer on-boarding, and contract pricing. As program manager, I was responsible for IT governance, resource allocation, and delivery team leadership.

As a senior program manager, I led large-scale technology and business transformation initiatives. I managed multi-vendor project teams, onshore and offshore, to deliver key projects that supported my clients' strategic program objectives. I managed program budgets, recruited and developed effective project teams, mentored project managers, and oversaw business analysis activities to ensure effective business outcomes.

As Director of Solution Delivery, I oversaw the successful delivery of all of Neudesic's Chicago regional engagements and ensured that we met our clients' expectations. I served as the Midwest regional PMO, developing, teaching, and enforcing processes and tools to ensure consistent, successful project delivery. I was responsible for the hiring, development, and long-term success of the consulting professionals on my team.

Project and engagement management for Microsoft-centric technology development and implementations. Particular focus on portals (SharePoint), connected systems (BizTalk), Business Intelligence, mobility, and cloud computing.

Supported Silvon's BI product suite in both a product management and project management role. Designed and developed new tools for the suite. Managed custom development efforts on specific client engagements.

Developed custom code, conducted Capability Maturity Model audits, designed and executed large-scale data migrations.