Chris Q. Email & Phone Number

Minneapolis, Mn, Us

Cupertino, California, Us

• Grew account base to 249 accounts resulting in 29% growth YoY.• Converted 100 leads into Apple business customers resulting in $1.5M annually.• Led 33 briefings in Q2-Q3, accounting for 80k YoY SaaS revenue.

Cupertino, California, Us

• Key point of contact for established Apple SMB clients who are implementing Apple technology within their eco-system at work• Strategize company on-boarding projects and fast-paced growth related to deployment, content management, data security and support of Apple devices, systems and services in the workplace • Collaborate in meetings with Apple Engineers, partners and additional resources to address pain points and craft creative solutions to technology infrastructure problems, business processes, workflows and inefficiencies

Cupertino, California, Us

Cupertino, California, Us

Cupertino, California, Us

- Responsible for coffee education and training of new staff and ongoing training of all prior existing staff.- Created a strategy for operations of service and strict hygienic procedures.- Initiated a digital marketing presence on social media, created relevant content, and responded to customer inquiries directly.- Acted as intermediary between staff and ownership with regards to communications.- Developed new relationships with neighboring businesses and created a credit account for local area businesses- Supported the local community by arranging for Creative Mornings Copenhagen to hold their monthly morning talks at our café when needed.- Public Relations - Responsible for communications with press and other bloggers

- Greeted all customers with fast, friendly, personalized service and developed a rapport with customers by learning their names, and favorite drinks.- Maintained the highest quality, consistent product standards.- Educated myself on the various types of coffee, tea products, blends and roasts.- Weighed, grinded and packed coffee per customers’ orders according to company guidelines - Maintained a clean and hygienic work area

Cupertino, California, Us

• Uncovered regular consumer and business customers’ needs followed by enlightening solutions• Maintained visual merchandising throughout the store • Delivered 15-minute Personal Setup sessions to small groups of customers, tailoring instruction to a wide range of customer goals, technical skills, and Apple products. • Mentored new members of our team by providing positive and specific feedback on performance in order to help drive metrics for our team.

- Maintained existing websites and edited flash animations build for web based learning platforms.- MISC tasks including proofing of electronic digital marketing campaigns, video editing, and flash animation editing

Implemented various teaching strategies and assessments to accommodate diverse needs of children aged 4 - 12Engaged learners through games, music, role playing and performances enabling students to absorb course materialImplemented classroom and behaviour management strategies

Columbia, Maryland, Us

Columbia, Maryland, Us

- Consulted with restaurant managers and hotel staff to determine hardware/software requirements- Modified computer database, related reports and documentation as required in further preparing and readying the customer's system for installation- Created documentation, including preparation of training outlines, customer specific databases and report packages, based on customer specifications- Conducted End-User staff and/or management training, which included: staging and set up/breakdown of equipment to ensure a smooth installation process and minimized post-installation support requirements.- Provided live support coverage at customer sites after the system installation to ensure satisfaction was met

- Managed check-in and check-out, registration and resolved customer complaints and concerns- Handled high volume multi tasking, which involved processing reservations from the Internet and phone into the PMS while attending to guests needs- Porter: Performed housekeeping duties and maintenance to ensure the highest standards of quality and tidiness -Line cook: Oversaw proper sanitary conditions of the prep area, line cooks and sous chef during formal banquets and lunch meetings. Assisted head chef on rotation of schedule and stock

Bachelor Of Applied Science (B.A.Sc.), Hospitality Administration/Management

Certificate Iv, Interactive Digital Media

Aa, Liberal Arts And Sciences And Humanities; Liberal Arts