Chris Reilly Email & Phone Number

Cambridge, MA, US

Cambridge, Massachusetts, United States

Cambridge, Massachusetts, United States

• Create and refine State Reporting backlog items and prioritize them based on the overall strategy and business objectives for current and future customers on two EHR platforms.
• Design new reporting functionality that allows customers to transmit compliance data using a variety of standards including HL7 FHIR, LOINC, and SNOMED, as well as billing formats including 837, 835, and more.
• Functional SME on usage of the product and how it fits into the customer workflow.
• Own delivery of project initiatives on schedule and on budget.
• Deeply understand State Reporting requirements.
• Guide the development team in understanding the business requirements and needs of the customer.

Washington D.C. Metro Area

• Converted business requirements into technical specifications for data integrations and reports, including reports requiring HL7 FHIR, SNOMED codes, LOINC codes, and proprietary code sets created by state governments.
• Designed new functionality for the Credible EHR system to ingest data and response messages from other systems such as state data warehouses.
• Wrote SQL queries to assist customers with issues such as identifying missing required data.
• Established and maintained professional relationships with various stakeholders (e.g., customers, technical resources, state officials, etc.) using exemplary rapport building.
• Configured front-end and data-related back-end of Credible interfaces for customers.
• Created technical specifications for software developers, then guided developers through user stories to enhance understanding of the need for new features, new SQL queries, new stored procedures, and more.

Washington D.C. Metro Area

• Led customer organizations through the implementation of Credible’s comprehensive SaaS EHR system.
• Managed multiple implementations concurrently, ensuring projects stayed on schedule.
• Collaborated with Credible’s State Reporting department, creating technical spec documents for reports that customers require for government funding and compliance.
• Taught 10-person customer teams every feature of the product and guided them through decisions on how to configure each module optimally for their organization’s needs.
• Coached customer teams on tactics for promoting adoption and managing change.
• Completed all configuration of each customer’s EHR domain, ensuring precise accuracy.

Portland, Oregon Area

• Supervised 3-person Implementation department at a behavioral health billing module SaaS startup.
• Guided customer organizations through the implementation process, from contract signing to going live.
• Interfaced with customer stakeholders to determine each organization’s unique needs.
• Completed custom configuration of each new customer domain.
• Extensively researched government and payer requirements to ensure proper billing configuration.
• Worked with the Implementation team to create the company's implementation process from scratch, then worked to reduce average implementation time by more than 50%.

Portland, Oregon Area

• Guided client organizations through the implementation process, from contract signing to go live.
• Interfaced with client stakeholders to determine each organization’s unique needs.
• Completed custom configuration of each new client domain.
• Extensively researched government and insurance requirements to ensure proper billing configuration.

Portland, Oregon Area

Cambridge, MA

• Served as the liaison between the American Red Cross of Massachusetts and its corporate partners contributing $10,000 and $100,000 annually.
• Secured resources both financial and in-kind that the organization needed in order to be prepared for disaster before it strikes.

Boston, MA

• Represented the major annual giving team on the creation of and migration to a new proprietary fundraising database that is now sold to other public media stations.
• Worked closely with the Board of Trustees and donor volunteers to improve solicitation and cultivation strategies and identify prospects.
• Managed annual giving solicitation program for over 1,000 high-end donors collectively contributing more than $4.5 million per year, including the design and implementation of in-person asks, direct mail, email, and.
• Helped increase annual major donor revenue by 32.7% over four years through focus on reactivating lapsed donors and upgrading highest level donors.
• Increased number of major annual donors by 17.2% using self-designed analysis to identify most effective solicitation strategies.

Boston, MA

• Managed direct mail solicitations for major annual giving team.
• Collaborated with the Design, Online, and Creative departments to develop major donor brochures, annual reports, broadcast credits, promos, and website.
• Assisted in planning and implementing on- and off-site major donor events.

• Worked with a portfolio of alumni classes to raise funds and maximize participation in the Annual Fund.
• Managed the Senior Giving program, the Phonathon, and the Faculty and Staff Giving program.

• Worked in both the Office of Alumni Relations and the Office of Annual Giving.
• Interacted with students and young alumni to help them find jobs, reconnect with one another, and make gifts to the College.
• Provided the perspective of a young graduate to the College's Advancement team.

Ba, Music, Magna Cum Laude

Activities and Societies: Connecticut College Orchestra, Thames Valley Orchestra, Connecticut College Jazz Ensemble, Connecticut College.

Education record

Activities and Societies: Lawrence Academy Jazz Band, Boys' Ice Hockey, Boys' Lacrosse, Senior Softball