Christopher Jimenez Email & Phone Number

Phoenix, Arizona Area

Manage the Rental Operations for the assigned locations. Directly supervise Rental coordinators or other assigned personnel. Provide leadership and vision for the department in alignment with the department and corporate mission and objectives. Ensure that proper standards of service are provided to EMPIRE customers, Branch Rental operations, and the Sales Department. Ensure accurate inventory tracking processes for the Rental Operations. Assume special project responsibility as assigned.

Phoenix, Arizona Area

Directs all activities of a single store location and responsible for P&L. In coordination with District Manager, establishes sales and profitability goals, manages proper fleet levels, responsible for the effective leadership of branch employees and drives a safety first culture. Plans and establishes systems to control expenses at the branch location.Establishes high safety standards for audits, training, and compliance with State, Federal, OSHA, and D.O.T. regulations, drug and alcohol testing and the safe equipment maintenance program within the branchRecruit, train, develop and retention of qualified employees. Communicates job expectations and fosters a climate conducive to optimizing performance and outcomesWorks with district sales manager to facilitate sales training as needed, promote a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory, and design and implement sales strategies to achieve revenue goalsCompetitive pricing with existing market conditions, product quantities available, and product quality to provide customers with an affordable, yet competitively priced productPlans, directs, and coordinates all rental equipment operations within the branchFosters a customer-focused approach to sales and serviceReviews product offering and optimizes profitable market share growth and financial performanceEnsures accurate financial reporting and budget preparation

-Corporate Rental Manager (2016). Oversees the centralization process of the Rental Department and ensures its success. Develops and ensures execution of appropriate call handling and problem resolution procedures in renting equipment. Prepares monthly sales forecast and strategies for their achievement. Maintains sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competition. Directly supervisors rental coordinators and rental administrative personnel, provides support to 7 branches in 3 states as it relates to service needs. Closely monitors fleet levels and potential for used equipment sales by weighing various factors such as repair costs, current rental needs, and sale forecasting.

• Operations Manager (2015). Responsible for establishing a Phoenix Metro operations center. This includes oversight of employees and coordination with all drivers, service mechanics, and inside/outside sales representatives to create a central call center responsible for coordinating the logistics of all incoming and outgoing equipment rentals.• Operations Manager (2012-2015). Supervises drivers, service mechanics, and inside/outside sales representatives for two United Rental branches in the greater Phoenix area. Daily duties include delivery and maintenance operations overview, staffing schedule, fleet visibility, and monthly financial review of profit and loss statement. Manages new and existing customer accounts by negotiating terms, meeting customer expectations, and resolving customer issues or concerns. Assists in implementing and developing quality process improvements that focus on safety, financials, operations, and customer service.• Natural gas and oil field operations (2011 to 2012). Volunteered for special operations position serving both natural gas and oil field operations. Served as branch manager for new Shell Appalachia express store. Developed and grew site from $1 million in fleet to more than $11 million in one month. Served as inside sales/operations manager for branches in Williston running more than $20 million in fleet. Current Certified Evaluator for equipment including scissor, boom, and forklift.

-Assisted CAV managers with tracking and status reporting of Naval assets. Researched and documented status of government-owned repairable assets while at repair facility. Tracked in-transit material to and from repair facility.-Flew onsite to contractor locations all over US to perform physical audit of naval goods. Reviewed reporting procedures and ensured compliance with Naval inventory accounting policies.-Recorded Report Proof of Shipment through Naval Tracking programs such as: Commercial Asset Visibility WEB (CAVWEB), NAVICP In-Transit Accountability (NITA), electronic retrograde management system (eRMS), Inform-21report transactions, USAF Mobility Command Tracker system, SAP/ERP system.-Researched and corrected transportation and financial documents as related to stock-in-transit (SIT). Researched, identified, and matched gain and loss receipts to balance in-transit ledger; wrote off assets as necessary. Requested Lost, Damaged or Destroyed (LDD) reports as needed.

-On-site logistical support including advance trips in approval of locations and operations of anti-terror SWAT team classes, oversaw equipment shipping to/from location, inventory of course instruction supplies and equipment, input data into course management database, and completed orientation and training for new coordinators.-Communicated with onsite points-of-contact throughout classes to ensure flawless execution of critical training for operational SWAT teams. Maintained inventory of supplies to ensure professional execution of classes.-Completed action reports pertaining to preparation, presentation, execution, and feedback from participants on training experience. Attended monthly meetings for betterment of class preparation, execution, and extraction of all training material.

-Deputy Missile Combat Crew Commander responsible for intercontinental ballistic missile (ICBM) operations. Operated, secured, maintained, and supported 50 Minuteman III ICBMs, five launch control centers, and five missile alert facilities with more than 88 combat-ready personnel. -Directly responsible for more than $1.1 billion of nuclear weapon assets. Provided missile alert and launch facility configuration/discrepancy tracking. -Served as foreign relations escort during Russian diplomatic visit for Nuclear Disarmament Treaty tour.

Masters, Business Administration

Bs; 2004, Psychology