You need a developer, not a coder. I will provide the value you are looking for by immediately tackling the most visible and ubiquitous customer facing issues I can find in order to quickly familiarize myself with your code base and infrastructure. In doing so I will immediately make an impact on your customer satisfaction and simultaneously become an expert in the line-by-line logic of your product(s).Any coder can write spaghetti code that mostly works, especially with current generative tools but a coder cannot unwind, troubleshoot, extend and improve someone elses messy, obfuscated deployments - and especially not quickly. Thats where a developer comes in.I will bring my decades of experience both in software development and in systems and network administration to your organization to provide your customers with unparalleled support and your product code with long-term reusable, resilient, well documented, modular functionality.• Experienced with all manner of networks and hardware supporting mixed OS systems, collocated and cloud infrastructure, serverless networks, and legacy systems. Comfortable working and communicating directly with customers, vendors, and partner companies. Skilled at working solo and with a team to create and support your world class products.• Familiar with Ticketing systems (SalesForce, Connectwise, ServiceNow, osTicket, etc), Version control with Git, RMM software (Bomgar BeyondTrust, Connectwise Automate, Solarwinds, etc), Automation and configuration solutions (SCCM/MECM, PDQDeploy, Ansible, Jenkins, Terraform, PowerShell)• Advanced knowledge of Java, Powershell, T-SQL, MS ADDS, Exchange, Office 365, Azure/Entra AD, ESXI, Hyper-V, ProxMox, Horizon, Citrix, DHCP, DNS, VLANs, firewalls, NAT, Wireless technology, L2/L3 switches, Windows OS, Linux (SUSE, Ubuntu)• Working knowledge of G Suite, Python, C#, JS, VB, ASP, PHP, HTML, and CSS
Listed skills include Networking, Troubleshooting, Printer Support, Microsoft Office, and 44 others.