Chris Stoegbauer Email & Phone Number

Fresno, California, United States

• Delivered identity and access management software to healthcare organizations supporting thousands of clinicians.• Wrote and deployed custom software and api integrations using Java, SQL, PowerShell, and JavaScript to perform automated provisioning and deprovisioning of user accounts for software including Epic EMR, Meditech, Obix, Centricity, MModal, and many other common healthcare software products.• Developed custom fuzzy search using term frequency-inverse document frequency (TF-IDF) for user matching• Developed custom password validation and generation in feature parity with products like Netwrix Password Policy Enforcer• Developed automation that created, modified and archived accounts in the domain for Active Directory, Azure/Entra, Exchange, O365, and home drive provisioning depending on the environment, and in downstream software (e.g. Epic/Meditech but also performing write back into upstream HR software like INFOR, Workday, or ServiceNow ) with support for maintaining all necessary attributes across the domain even during name change events (e.g. UPN/proxyAddresses/mail/mailNickname in AD, Name in Epic, home drive folder name while maintaining original folder for shared links to still work, updating a username change in HR software, etc).• Deployed and supported single sign on access management software for Windows environments and linux thin and zero clients (including iGel, Wyse, Teradici, HP, Lenovo, and others).• Deployed and supported multi-factor authentication (MFA/2FA) software supporting RADIUS, OAuth, and SAML utilizing a third party authenticator app, SMS and emergency access codes which was primarily deployed for external VPN, NetScaler and ADFS access as well as part of many different EMR Electronically Prescribed Controlled Substances (EPCS) configurations to provide MFA to clinicians who are prescribing medication electronically.

Port Wentworth, Ga

• Administration of Palo Alto firewalls, Cisco and TP-Link switches, and Dell servers supporting two warehouses spanning 640 acres and providing additional support for equipment and users at multiple locations across the globe.• Management of two Extreme Networks WiNG wireless controllers specializing in Smart-RF optimization and detecting and locating problem devices with a fleet of 100+ AP7522 units.• Support for a fleet of 200+ Motorola Zebra MC9090, MC9200, MC75A and WT41N0 scanners including custom apps, remote management and device lock down solutions.• Support for multiple models of Zebra label printers as well as Sharp MX, Konica Minolta BizHub, OKI, Brother laser MFC, Dell laser, and HP inkjet printers.• Troubleshooting and configuration for 2000+ Yealink and Allworx IP PoE phones.• In charge of uptime for 120+ Geovision and Uniview IP cameras as well as configuration and optimization of the video recording software.

Savannah, Ga

• Hardware and software repair of NCR, DIEBOLD, WINCOR, IBM, Honeywell, Frigidaire, TRANE, Whirlpool, Bosch, Samsung, Toshiba, Retalix, Verifone, Ingenico, Lexmark, Canon, Zebra, Motorola, Cisco, and Dell equipment in financial, retail, military, distribution center, and office locations.• Installation experience including building server racks, raised floors, HVAC and other environmental control systems, installing new and retro outlet boxes, pulling and terminating new cable for power, data and A/V through ceilings, walls, floors, underground cable runs, and more.• Experience with lock out work on pin and tumbler locks, wafer locks, tubular locks, and steel reinforced safes.• Over 200,000 miles of travel completed with work completion and stock management regularly exceeding metrics.• Weights and measures testing, verification, installation and calibration experience.

Savannah, Ga

• Hardware repair of IBM, Toshiba, Retalix, Verifone, HP, Lexmark, Epson, Cisco, and Dell equipment in retail, distribution center, and office locations.• Network cabling installation and repair including creating new cables and running and testing cables.• Extensive software troubleshooting, installation and repair including Cisco server and point-of-sale.

Tempe, Az

• White labeled remote technology support on behalf of AOL, Norton,Malwarebytes, Xfinity, OfficeMax/Office Depot, Staples, and Walmart.• Performed software repair including malware, driver, and OS issues using manual diagnostic and repair tools such as Sysinternals suite.• Excelled at customer service phone skills; regularly walking users through hardware setup for their network and printers as well as initial steps to defeat malware and re-secure network access in order to establish remote access.

Tempe, Az

• Purchased, installed and supported WatchGuard firewall, Cisco switches and colocated Dell Windows servers including Domain Controllers, VMWare Hosts, IIS, and Exchange and utilized AD, Group Policy and Printer Management.• Managed and repaired production Canon OCE printer, page cutters, document folders, envelop packers, and postage printers.• Provided end user support and troubleshooting as needed for local and remote employees.• Designed an online cloud based communication hub to replace an email only system so that remote employees could submit their work and allow management to actively communicate with their teams. Implemented using Drupal with an Apache server using custom designed modules.

Mesa, Az

• Key Holder, Opener/Closer, Trainer.• This role included customer service and sales, stock management, daily and weekly P&L reports, new hire interviews, and training.

Phoenix Metropolitan Area, Arizona, United States

• Personal contracting via referrals, door-to-door, fliers and online advertising.• Performed in-home and small business technical repair including desktops, Ink jet and laser printers, network setup and repair, and home entertainment setup.• Completed web programming contracts for web based retail store fronts, internal use productivity web apps, and business landing pages.• Wrote copy for corporate biographies, home page greetings, business descriptions, product descriptions, as well as FAQ and help documentation.