Experienced Training and Development professional with expertise in Instructional Design, Curriculum Development, Technical and Skills Training, and Employee Communication. Able to translate complex material into logical learning content to facilitate employee development.Instructional Design | Curriculum Development | TrainingEmail: ctborum@charter.netExtensive experience in designing content for both online and instructor-led training, including storyboards, job aids, user manuals, and leader’s guides. Manage learning content via LMS, LCMS, and online content management systems (CMS). Prepare and present learning on a range of topics, including on-boarding, harassment prevention, OSHA-required safety training, ergonomics, systems training, customer service skills, and product information. Able to work with employees at all levels of the organization, from C-suite to front-line.CORE COMPETENCIES• Instructional Design• Curriculum Development• Technical Writing• Communication Skills• LMS and LCMS• Training Presentation• E-learning AuthoringACCOMPLISHMENTS->Developed and delivered training modules on Grants and Asset Management to thousands of state employees->Revised and improved new-hire training and orientation program for Verizon financial services agents to include effective learning activities and reliable assessments->Developed metrics to evaluate training team based on performance of new-hire trainees in collectionsPlease feel free to contact me at 763-228-1988 with any instructional design, curriculum development, or training opportunities.
Listed skills include Organizational Development, Curriculum Design, Talent Management, Instructional Design, and 14 others.
