• Oversee daily requests and support for the technical platforms used for case planning activity in partnership with the field team, case planning, sales operations, information technology and external stakeholders.• Responsible for collaborating with the case planning team to plan, schedule, track, manage and achieve defined goals.• Responsible for external stakeholder communication and support for the case planning workflow process.• Coordinate project management platform tasks and process standardization.• Drive timely and accurate imaging submissions from commercials sites to allow for internal review by the case planning team.• Identify issues and provide recommendations for process improvement.• Provide high quality, timely responses to the sales organization to meet information and reporting needs. Communicate complex logic and analysis in a manner that is easily understandable.

Global Clinical Screening, Transcatheter Mitral & Tricuspid Therapies (TMTT)• Manage 30+ clinical trial sites and led the completion of the CLASP IID pivotal trial through implementation of processes to expedite patient review from 168 hours to less than 24 hours.• Analyze core lab data with increased complexity to support abstracts and publications and screening data with increased complexity for trends and patterns to refine and improve processes.• Analyze data with increased complexity to create metric reports to communicate trial cadence and any roadblocks to EW leadership team.• Partner with Clinical Affairs stakeholders (eg, Clinical Trial Management, Field Clinical Specialists) and Core Lab(s) regarding site trainings, development of required materials for trials including protocols, case report forms, webinars, and additional training materials.• Lead weekly screening case review calls with study investigators and circulate appropriate documentation for patient eligibility status.• Develop and implement clinical and pre-clinical screening strategy.• Design, review and/or conduct literature searches and complete literature reviews for determining relevant screening processes.• Develop screening methodologies based on device limits, imaging assessments, and proceduralcapabilities.• Enforce timely and accurate imaging submissions from clinical sites to allow for internal review by stakeholders (eg, Screening, Clinical Development, Case Support, and Safety).

Global Clinical Screening, Transcatheter Mitral & Tricuspid Therapies (TMTT)• Implemented clinical and pre-clinical screening strategy in collaboration with team members.• Analyze routine core lab data to support abstracts and publications and screening routine data for trends and patterns to refine and improve processes.• Analyzed routine data to create metric reports to communicate trial cadence and any roadblocks to EW leadership team.• Assisted with weekly screening case review calls with study investigators and circulate appropriate documentation for patient eligibility status.• Assisted with coordinating with Clinical Trial Management to conduct site trainings for screening.

• Updated and wrote technical documentations to support medical device regulation and conformance with directives to help products obtain CE marking to be sold to the EU.• Analyzed and evaluated data to identify gaps in RoHS directive and coordinated with inter-departmental teams to help ensure conformity and minimalizing hazardous materials entering the environment and occupational exposure to restricted substances.• Assisted in gathering safety data sheets (SDS) and organized incoming data from vendors into an easily accessible database to map out information to help reach coverage for EU MDR. • Led a temperature and humidity study for pressure transducers to compare separate populations and to determine the behavior and root cause of cracks as well as testing for leaks through accelerated aging to determine an approximate product shelf life.

Data Entry Clerk – Critical Care & Vascular: EU MDR Hazardous Materials • Conducted an analysis of over 7,000 components and their materials to reduce the amount of parts sent for testing down to 68 by analyzing engineering drawings.• Optimized processes to reduce resource needs to meet compliance and reduced the cost of testing by 99% from $6.3 million to $100,000.Lab Technician – Critical Care & Vascular: Research and Development• Tested more than 100 hemodynamic monitoring pressure transducers (DPT) by putting them aging and thermocycling test and determining the effects on the existing cracks on the part which are used in majority of the models sold by Critical Care.• Analyzed DPTs for leaks and cracks to determine the root cause of the problem to minimize ongoing product defect to avoid loss of key OUS (Outside United States) client accounts.Data Entry Clerk – Global Supply Chain: ePAC• Created and updated workflow of parts and models in various departments to ensure accuracy in the database are regulated properly to be distributed internationally. • Regional point of contact for international regulatory affairs for data clean-up project and provided updates to the data steering committee to ensure standard procedures and the quality of licenses and certifications within ePAC.• Wrote standard operation procedures (SOPs) and step guides to help respective business departments use Edward’s product attribute control database.Data Entry Clerk – Critical Care & Vascular: Product Stewardship • Organized and entered data to facilitate compliance to international and domestic regulations.• Analyzed data to provide project status updates to direct management and key stakeholders.• Collected data from multiple databases and developed a cataloguing system to accelerate the sustainability goal project by 4 weeks. • Developed and implemented Excel scripts to improve efficiency and optimize data entry reliability.

• Developed an inventory management system that saved the location $104,000 a year on supply orders. Planned and optimized sourcing and inventory by analyzing demand to minimize waste and account for fluctuations.• Coordinated with 7 Leaves corporate and OC Food Bank to plan, organize and lead a volunteer event with multiple locations where we packaged food that would be shipped to low-income seniors around Orange County. • Implemented new ways to maintain transparency communication throughout the store. Created work instructions and checklists that helped standardize processes creating a guide to maintain consistency.

• Coached and mentored team members in each shift resulting in multiple employees advancing into management positions. Developed and helped the team grow to become more efficient and help others as well.• Handled customer concerns or internal employee issues that arose within the store.

Behavioral Therapist• Assessed multiple Autism Spectrum Disorder (ASD) clients ranging from ages 5-12 by observing their behaviors and interacting with them in a 1:1 setting then created a program and schedule to determine which areas of developmental delay need to be prioritized.• Provided direct intervention to children with, or at risk for, developmental delays and disorders, worked with non-verbal children which resulted in them being able to functionally communicate with their parents about their wants and needs.• Collected data on sessions to track improvement and behavior of clients to focus on certain areas to target and determine which social skills the child mastered.Parent Consult• Transitioned parents to utilize applied behavioral analysis (ABA) and techniques such as Functional Communication Training (FCT), Discrete Trial Training (DTT), modeling, and reinforcements which helped create bonds between parents and their child by creating a commonplace where they can communicate with one another.• Educated parents on proactive and preventative strategies such as schedules and timers, providing choices, and rewarding appropriate behavior to help children function in society without the worry of their children acting out or harm themselves.• Assisted other behavioral therapists on the same cases to ensure consistency between what children and parents were taught so that eventually families would be able to function without assistance.

• Assisted students and professor throughout the semester. • Provided information on how to succeed in the course and office hours as well as host a lecture on topics in regards to the course.• Graded quizzes and assignments.