Transforming the property management industry by representing technology solutions across strategic partners in the multifamily housing industry. I empower customers to solve challenges while attaining both their operational and innovation goals. I deliver business outcomes while guiding them to become more agile, innovative, and efficient.

Project lead on large scale Salesforce platform launch including its multiple software integrations. Also project lead on planning, organizing and launching client exclusive cross-functional teams to shorten project durations, increase client satisfaction and grow existing business. Directly lead our largest portfolio accounts and responsible for all timelines, budget, scope and requirements

Client facing and directly manage the marketing and sales teams. Responsible for planning and implementing sales and marketing strategies, both short and long range, targeted toward existing and new clients. Manage sales and marketing budget, monthly sales goals, trade shows/conferences, commission’s approval, reporting, client engagement/entertainment and member of executive team

OverviewApplied agile and waterfall project methodologies to manage client projects and internal platform project initiatives. Oversaw all large-scale software projects, the web development workflow, and branding projects. In addition to managing enterprise-wide project operations, also managed over 1M project including corporate website, corporate branding, corporate SEO, corporate SMO, custom ecommerce store, corporate content marketing, and in-person triannual strategic reporting and… Show more OverviewApplied agile and waterfall project methodologies to manage client projects and internal platform project initiatives. Oversaw all large-scale software projects, the web development workflow, and branding projects. In addition to managing enterprise-wide project operations, also managed over 1M project including corporate website, corporate branding, corporate SEO, corporate SMO, custom ecommerce store, corporate content marketing, and in-person triannual strategic reporting and recommendations.Schedule ManagementResponsible for enterprise-level agency project scheduling for all creative, development and software engineering activities. Assign resources to projects based on experience level, availability and strategic planning. Plan weekly schedules: branding, creative, design, web dev, qa, and software engineering; Monitor schedule through daily scrum meetings; Control project failure by resource leveling, risk mitigation, removing scope, reduce QA or add more man hours if all else fails; Develop and send out weekly schedule to team for transparency and increased organization. Software ManagementManage, from start to finish, software engineering activities that vary from planning poker, sprint planning, ScrumMaster, sprint review, and backlog grooming. Create project plans for larger software projects; Facilitate communication between software engineering and external vendors and resources. Process ManagementInvolved with cross-functional process optimization by meeting with teams to identify waist, uncover inefficiencies and evaluating ROI. Conduct retrospectives to introduce positive mutations to the project process; Hold retrospective follow up meetings to advance process development; Communicate and document new process improvements; Monitor, enforce and control project process to ensure that new processes are being performed until next project retrospective. Show less

Internal role focusing on the planning and execution the launch of the client services department utilizing ZenDesk software. Created documentation and process within cross-functional teams and organized them on internal Wiki. Monitored and controlled the activities of individuals and departments to ensure policies and procedures were followed. Responsible for educating and training departments on new processes and procedures. Responsibilities range widely from managing direct reports… Show more Internal role focusing on the planning and execution the launch of the client services department utilizing ZenDesk software. Created documentation and process within cross-functional teams and organized them on internal Wiki. Monitored and controlled the activities of individuals and departments to ensure policies and procedures were followed. Responsible for educating and training departments on new processes and procedures. Responsibilities range widely from managing direct reports, managing internal marketing projects, new product development, managing web/software projects running in both Waterfall and Agile methodologies, and responsible for scheduling 100% of all agency projects. Document and optimize project strategies within cross-functional teams. Monitor and control the activities of individuals and departments to ensure policies and procedures are followed. Educate and train departments on new processes and procedures to ensure that LeaseLabs is a high performance team. Regularly attend training and classes to expand knowledge base to understand relevant software solutions, processes and best practices. Show less

Client facing role performing project management duties and responsible for the planning, scheduling, monitoring and control website development, print and branding projects from inception to completion. Combined previous professional knowledge base with LeaseLabs suite of marketing solutions to develop and maintain awareness of the marketplace, competitors and the multifamily industry in order to recommend strategies for client success. Spearheaded the development and optimization of the… Show more Client facing role performing project management duties and responsible for the planning, scheduling, monitoring and control website development, print and branding projects from inception to completion. Combined previous professional knowledge base with LeaseLabs suite of marketing solutions to develop and maintain awareness of the marketplace, competitors and the multifamily industry in order to recommend strategies for client success. Spearheaded the development and optimization of the project schedule templates using the principles of the critical path methodology, formalization of functional specifications documentation and overall interagency workflow. Show less

Lead in the creation of user-centered and standards-based website development that deliver optimal user experiences. Oversee all aspects of website/application development from start to finish of project cycle. Work both individually and in a team environment to ensure client satisfaction and timely project completion. Serve as the primary liaison between PINT, Inc. and the client. Monitor scope creep and secured additional approval of costs when necessary. Manage all aspects of project… Show more Lead in the creation of user-centered and standards-based website development that deliver optimal user experiences. Oversee all aspects of website/application development from start to finish of project cycle. Work both individually and in a team environment to ensure client satisfaction and timely project completion. Serve as the primary liaison between PINT, Inc. and the client. Monitor scope creep and secured additional approval of costs when necessary. Manage all aspects of project budgets to maximize profitability. Debrief the PINT team of key takeaways and overall knowledge sharing for each completed project. Show less

Maintained national vendor partnerships, negotiated contracts, and gathered vendor requirement for successful delivery of files for production. Managed the day-to-day workflow activities through various creative teams and monitored and controlled both small and large projects. Developed and standardized project management processes that streamlined project procurement procedures. Monitored production quality management for all deliverables during all the phases of the project life cycle.

Managed the advertisement of property management and real estate rentals for internet listing service providers. Regularly updated online ads through back door security methods. Compiled photos, Google mapped coordinates, romance paragraphs and various client specific data from numerous resources and prepared content into an organized filing system that was used to design and code into websites.