Christopher Worrell Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Greater Chicago Area

Greater Chicago Area

HIGHLIGHTS- Accountable for the execution of McDonald’s $100M+ core digital software development portfolio; spanning McDonald’s global mobile ordering app, self-order kiosk, web products, home delivery, analytics, restaurant systems and CRM/loyalty platforms- Delivered the critical technologies projects ensuring McDonald’s achieve their 2017 goal of deploying mobile order and pay in 20K stores across their top 8 global markets- Responsible for leading, coaching and mentoring a team 8 of program managers, as direct reports; ensuring they meet their objectives, mitigate risks and deliver their projects on time and within budget- Principle contributor to the evolution of the company’s newly implemented Global Program Management Office; defining program structures, PM tools sets, operating model and governance framework

Greater Chicago Area

HIGHLIGHTS- Responsible for driving the development and execution of McDonald’s global web strategy for their 115 markets, which encompassed mcdonalds.com, microsites, ecommerce / web home delivery platforms and in-store Wi-Fi portals- Operated as the Product Owner, converting senior leadership’s strategic vision in to executable programs by ensuring availability of resources, groomed backlogs, valid business cases and organizational alignment for the web work stream - Managed design work streams, balancing optimal users experience with technical feasibly to ensure rapid delivery of new features and products - Appointed to lead the company’s first agile pilot, leveraging the Scaled Agile framework (SAFe) for the newly formed digital organization

Greater Chicago Area

HIGHLIGHTS- Managed the core digital portfolio for the responsive web platform, content management system, native mobile apps and legacy web platforms, for the delivery of new monthly features and operation support for 27 media web sites with an average daily traffic of ~15M PPV with 5M unique visitors - People manager for # project managers, ensured successful completion of project objectives, mitigated risks and cross dependencies, within budget and on time while instituting agile best practices and standards - Successfully delivered 8 fully responsive web sites to 8 market affiliates in less than 5 months, exceeding the board of directors timeline by three months - Led a mobile application program responsible for the delivery of 16 native iOS and Android news apps, with > 275K downloads, including accompanying apps for Android wearables and the Apple watch - Designed and implement a release management strategy that enabled engineering to transition from monthly to bi-weekly (2x pre week) production deployments, enabling the team to deliver software faster

Greater Chicago Area

HIGHLIGHTS- Led in-house development and deployment of a custom pay wall solution for the company’s newspaper dotcoms, opening a new revenue stream in their digital offerings- Managed a multi-market rollout of a vendor hosted digital customer self-service portal for account and complaint management, resulting in a 75% reduction of cost per incident - Directed the integration of complex third-party product into our sign-in application, for consumers to log-in and register using their social sign in credentials Performed the role of Product owner for Tribune Publishing’s single sign on and digital paywall platforms; accountable for strategic planning, backlog management, roadmaps, project execution and release management- Led the digital work track component of two large merger and acquisition (M&A) programs, converting the acquired companies’ digital products to our enterprise platforms in less than 90 days after the deal was executed

Greater Chicago Area

HIGHLIGHTS- Led the editorial program, accountable for the delivery of the print and digital editorial projects Successfully managed the implementation of a large digital asset management system for the Los Angeles Times with high availability, disaster recovery and requiring the transformation and migration of 38 terabytes of digital artifacts - Migrated all of my projects from a standard waterfall methodology to Scrum within the first 3 months; increasing stakeholder engagement and reducing time to market by ~50%- Proactively addressed potential project risks through the implementation of a agile framework; employing daily team scrums; delivering code in small increments (sprints) reducing time available to develop and implement risk mitigation strategies- Effectively led the delivery of an HTLM5 (responsive design) digital newspaper product to accompany the existing Flash version, including the development of browser aware algorithm which routed consumers to best experience based on their device type for Tribunes 8 primary markets- Product owner for the company’s digital newspaper product; accountable for strategic direction, backlog management, roadmaps, project execution and production support

Tampa/St. Petersburg, Florida Area

HIGHLIGHTS- Headed a Project Management Office (PMO) responsible and accountable for the execution of a $60M IT project portfolio- Managed the quarterly project prioritization process; working with business stakeholders, IT executives, and technical managers to deliver a portfolio that maximizes the Return on Capital Employed (ROCE) and strategic goals of the company- Architected and implemented a new project prioritization process that provided a framework that drove transparency, alignment across stakeholder groups and rapid decision making - Led a Software Development Methodology (SDM) taskforce to implement SCRUM across the US and EU IT organizations- Re-engineered the company’s project estimation process, reducing the average time to scope a new request from several months to less than two weeks Acted as the Product owner and administrator of a large Microsoft Project Server environment with over 1000 resources and 40 project managers- Managed large scale relocation projects; moving over 300 IT personnel, primary datacenter, and a testing facility with zero impact to system uptime or project delivery

Tampa/St. Petersburg, Florida Area

HIGHLIGHTS- Created technical documentation, i.e. workflow diagrams, data models, reports and screen mock-ups. Most notable were architectural documents for company’s $5M SAP FICO integration to the legacy ERP and subsystems - Developed training documentation ranging from quick reference guides to large user manuals for custom software deployments- Established and delivered classroom curriculum for both IT systems and business processes tailored to multiple audiences from line level worker to senior executives-Produced custom test scripts for user acceptance, integration, and regression testing