Christy Clark

Christy Clark Email and Phone Number

Business Transformation Leader @ LeadVenture™
wilsonville, oregon, united states
Christy Clark's Location
Greater Seattle Area, United States
Christy Clark's Contact Details

Christy Clark personal email

n/a
About Christy Clark

I am a highly organized leader with 20+ years’ experience in project management, leading diverse teams, skilled in strategic planning and tactical day-to-day operations with a passion for providing outstanding customer experience. • Proven leadership track record developing professional, results oriented employees • Skilled at the art of negotiation and influence to drive positive change through consensus• Strength at building strategic partnerships at the local, national and global level• Exceptional follow through with the ability to lead multiple projects and programs simultaneously• Polished presentation, facilitation, and written communication skills

Christy Clark's Current Company Details
LeadVenture™

Leadventure™

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Business Transformation Leader
wilsonville, oregon, united states
Website:
leadventure.com
Employees:
688
Christy Clark Work Experience Details
  • Leadventure™
    Sr. Director Business Transformation
    Leadventure™ Mar 2023 - Present
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  • Leadventure™
    Director Business Transformation
    Leadventure™ Jan 2022 - Mar 2023
    Greater Seattle Area
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  • Sap Concur
    Principal Business Transformation
    Sap Concur Sep 2020 - Jan 2022
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  • Sap Concur
    Senior Process Operations Manager
    Sap Concur Oct 2019 - Sep 2020
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  • Sap Concur
    Senior Global Product Consultant
    Sap Concur Aug 2018 - Oct 2019
    Bellevue, Wa
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  • Verizon Wireless
    Associate Director, Business And Government Customer Operations
    Verizon Wireless 2011 - 2012
    Bellevue, Wa
    Managed a team of 6 direct/150+ indirect employees which delivered best-in-class customer experience to small business customers and the end user. Consistently ranked as a top performer with stellar customer satisfaction results, NPS, and upgrades of our products and services.
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  • Verizon Wireless
    Associate Director Business And Government Operations
    Verizon Wireless 2010 - Dec 2011
    Bellevue, Wa
    Worked cross-functionally to manage a team of local and remote managers, supervisors and consultants supporting all aspects of the small, medium and large business customer segments. Operational work encompassed process simplification, presenting customer-facing leaders training, product training, custom and standard reporting, system utilization, call in rate reduction, new client account implementation, customer-facing communications, self-serve, budget and force-to-load forecasting, and employee communications.
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  • Verizon Wireless
    Training Delivery Manager Business & Government Operations
    Verizon Wireless 2006 - 2010
    Bellevue, Wa
    Managed the training program for entire region of 800+ Business Customer, Finance Operations, and B2B Technical Support employees. Consistently delivered 95+% completion rates year-over-year. Met with internal stakeholders, devised strategies, implemented consulting programs to optimize employee performance. Proactive identification of client performance gaps through needs assessment, customer advocacy, internal stakeholder feedback, client performance results, and reporting analysis to create innovative solution to improve employee, system and/or product performance.
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  • Verizon Wireless
    Training Supervisor, Customer Service
    Verizon Wireless 2004 - 2006
    Bellevue, Wa
    Led multiple cross-functional project management teams to the successful launch of new marketing products, global product data and application use, system launches, and content/curriculum design of programs for continuous education, new hire and leadership.
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  • Verizon
    Training Consultant
    Verizon Jul 1997 - Feb 2004
    Bellevue, Wa
    Developed and delivered a fluid, front-end, customer facing and customer support training program to more than 8,000 sales, marketing and customer service employees. Required proactive, responsive support pre and post-launch to ensure the customer program launched successfully.
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Christy Clark Education Details

Frequently Asked Questions about Christy Clark

What company does Christy Clark work for?

Christy Clark works for Leadventure™

What is Christy Clark's role at the current company?

Christy Clark's current role is Business Transformation Leader.

What is Christy Clark's email address?

Christy Clark's email address is ch****@****cur.com

What schools did Christy Clark attend?

Christy Clark attended Washington State University.

Who are Christy Clark's colleagues?

Christy Clark's colleagues are Juan Chavez, Marco A Garcia, Andrew Pitts, Amanda Legrand Worth, Gaurav Gupta, Kanchi Gupta, Vickie Sage.

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