Christy (Ethridge) Hedrick Email & Phone Number

New York, Ny, Us

- Project Manager of Sprinklr’s 15th Anniversary Celebrations - 17 in-person events in 13 countries and 2 virtual events. Event planner of virtual events for Europe and Americas regions resulting in a NPS of 72 in overall satisfaction. (Q3, 2024)- Co-Event Planner of Club 2024 – a 5-day event for Sprinklr’s top sales performers. (Q2, 2024)Project Manager of the US & Europe Culture and Talent Offsite Meeting - a 4-day event for 55 attendees traveling from multiple time zones and countries. A welcome reception, a full 2-day meeting agenda including in-house executive and external guest speakers, swag, team activities, recognition, individual team offsites, and a give back program including guest speakers, in-kind donations, and a raffle which raised a $7,000+ charitable donation. Attendees left feeling inspired and motivated, resulting in a Net Promoter Score of 90 on overall satisfaction. (Q4, 2023)- Event Planner of 'We Inspire Career Sessions' during Sprinklr's Q3 Homecoming event - in-person in 10 countries over 11 time zones and virtually in 4 global regions, speaking multiple languages. Planning tasks included sourcing speakers, personalized scripts, coordinating with 14 moderators and 30 panelists, partnering with cross-collaborative teams for virtual event platform training and production, dry-run rehearsals, and live event production of 14 separate events spanning over 18 hours with 1,000+ attendees. Attendees felt the career sessions were engaging and relatable, resulting in a 92% overall satisfaction rate. (Q3, 2023)- Creator of the people leader playbook providing guidance on elevating moments that matter throughout every Sprinklrite’s lifecycle- Project Manager of re-designing Sprinklr’s careers web pages including cross-collaboration with Sprinklr's content and web design and marketing operations teams to create new content around working at Sprinklr including pages on our culture, belonging, global teams, benefits, and internships and early careers

New York, Ny, Us

- Content Owner of Recruitment page on Sprinklr's intranet- Event Planner of Sprinklr's personal and professional development virtual event for all employees in the EMEA region (Q2, 2022)- Supported Sprinklr's internal mobility program to promote career development- Featured guest on DJTV (Sprinklr's internal daily show) to share about the value of mentorship- Event Planner of Sprinklr's career development day virtual event for all employees in India (Q4, 2021)- Project Manager of recruitment programs to support DE&I hiring initiatives- Managed Sprinklr's partnership with Fairygodboss to elevate women in the workplace- Managed Sprinklr's employee referral program- Champion Leader for Sprinklr Cares Program- Built and managed Dynamic Recruitment and Pipeline Builder Sponsored Content advertising campaigns in partnership with LinkedIn

New York, Ny, Us

As the first platform purpose-built for unified customer experience management (Unified-CXM) and trusted by the enterprise, Sprinklr's industry-leading AI and powerful Service, Insights, Social, and Marketing enable the world's top brands to learn about their customers, understand the marketplace, and reach, engage, and serve customers on all channels to drive business growth.- Member of the implementation team for Sprinklr Cares platform (powered by Benevity)- Featured guest on DJTV (Sprinklr's internal daily show) to promote the launch of Sprinklr’s Employee Referral Program and Amazing Talent platform- Created training courses for Sprinklr’s Employee Referral and Internal Mobility Programs- Implemented Sprinklr’s Amazing Talent platform (powered by RolePoint) for Employee Referral and Internal Mobility Programs- Created Greenhouse User Guides for Talent Acquisition Coordination Team and Hiring Managers- Project Manager of Sprinklr’s Modern Career Transition Program- Site Admin of Greenhouse applicant tracking system- Site Admin of Textio augmented writing platform to create job descriptions and candidate communications- Created and Managed of Sprinklr’s Life Pages on LinkedIn- Managed Sprinklr employment branding profiles- Event Planner of Sprinklr’s Sales Networking Event hosted with special guests John Chambers, CEO, JC2 Ventures and Neeraj Agrawal, General Partner, Battery Ventures (Q3, 2019)

Wake Forest, North Carolina, Us

- Successfully planned and directed 70 clients' events in 3 seasons with the company- Sold gross revenue of $280K within my first year of sales and $160K in my second year of sales- Received 5-star reviews from my clientsI worked with Sutherland clients, industry vendors, and Sutherland staff through all aspects of the event planning process to assist in the successful production of each specific event. This included creating timelines and layouts, attending rental appointments, making recommendations regarding vendor services, hosting and leading vendor meetings, timely communication, and wedding day direction including managing clients, guests, vendors, and staff.

- Booked, planned, and directed 45 weddings in 3 seasons- Doubled volume of business in 3 seasons- Received 5-star reviews from my clientsI provided clients with wedding planning timelines. I also provided vendor recommendations and negotiated pricing for wedding day services. I made recommendations for guest accommodations, negotiated rates for room blocks, and provided group block contracts for local hotels. I also evaluated vendor contracts for client’s wedding day services. Designed and provided event decorations and centerpieces. I designed event layouts and seating charts for wedding receptions. I created master vendor lists and timelines for client’s wedding days. I confirmed vendor services for client’s weddings. I delivered, set up, and broke down wedding day supplies and rentals. I directed wedding ceremony rehearsals. I coordinated wedding day activities in collaboration with vendors. And, I ran day-to-day business operations including accounting, marketing, and sales.

Bethesda , Md, Us

- Chosen by Director of Meetings and Special Events to be trained as a Master Delphi User to provide maintenance of Delphi Software System for M&SE departmentPre-planning and post-event coordination services for a 30-acre oceanfront secluded luxury resort estate with 180 guestrooms and suites and 10,000 sq. ft. of indoor and outdoor meeting and function space.

Bethesda , Md, Us

- Promoted from onsite event coordination tasks during programs to pre-planning coordination prior to arrivals and post-event responsibilities following departure within 10 months with the companyMeetings and special events billing and concierge services for a 30-acre oceanfront secluded luxury resort estate with 180 guestrooms and suites and 10,000 sq. ft. of indoor and outdoor meeting and function space.

On-site catering and café food services with the farm-to-table concept for tenants of a 50-story office tower.

Event management services for a full service off-site catering company (events as small as 40 guests or as large as 400 guests).

Business plan development and implementation and special event coordination services for an 1,100 acre resort and sporting club.

Implementation of logistical management for corporate groups and conventions for a full service destination management company (groups as small as 12 or as large as 850).

Us

Assistance with catering director services for a private membership club with space for entertaining clients, community networking events, private meetings, educational events, and corporate events for up to 180 guests.

Atlanta, Ga, Us

Event planning and coordination services for a special event venue ballroom with flexible event space ranging from 3,200 sq. ft. up to 23,000 sq. ft. to accommodate groups as small as 50 or as large as 1,200; additional event planning and coordination services for entire venue to accommodate up to 5,000 guests.

Atlanta, Georgia, Us

Coordination of membership, advertising, and conference benefits for annual conferences and regional seminars for a meeting planning company. I provided these services for approximately 95 members.

B.B.A., Hospitality Administration

Associate Of Science (A.S.), Business Administration And Management, General