• Researched, analyzed, compiled and submitted dispute claims in an effort to increase customer satisfaction and recover earned revenue for the company.• Evaluated each claim or dispute and analyzed trends to understand competitive environments and assess current strategies.• Worked within rules, regulations and reason on behalf of CreditShop to ensure compliance and governance across the organization.• Assessed strategic implications of business intelligence data within regulatory compliance.• Worked effectively across IT, Collections, Customer Service and Compliance to create viable solutions that elevated experience and significantly improved overall functionality and performance.• Created and improved intelligence resources to facilitate consistent outcomes.• Built library of reusable knowledge-based assets to produce consistent and streamlined business intelligence results.

• Demonstrations of vitamin, supplement and natural body care products at retailers around the Austin area. Arranged appealing demo areas• Successful sales and organization of multiple products and vendor schedules.• Promoted to Sales Representative for entire Austin area (2017).• Worked with customers to understand requirements and provide exceptional tailored product

• Maintained key item stock levels and wrote or expedited purchase orders.• Communicated with vendors regarding inventory needs and negotiated prices to maintain profit.• Forecasted purchasing trends and improved merchandising strategies.• Efficiently utilized database software for inventory control and procurement.

• Provided safe, effective and appropriate massage therapy techniques with professionalism and enthusiastic attitude to maintain 99% customer satisfaction rates.• Booked appointments, answered phones, greeted clients, handled payments and maintained state license, national certification, and HIPPA compliant client records.

Hand crafted custom high end jewelry in gold, silver, and platinum.