Christy So Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Demonstrated mastery and workflow efficiency in aiding small business owners from various industries with historical bookkeeping to ensure for IRS tax compliant financials, whilst exceeding team targets• Coached and mentored new associates to enable them to thrive independently in workplace processes, responsibilities, and portfolio management• Actively worked on and led several team projects to improve department efficiencies and processes to ensure positive client and employee experiences• Collaborated with multiple departments from sales to marketing to meet tight IRS deadlines to build and secure client and partner relationships for the growth of the business• Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations to help business owners achieve financial mastery

Vancouver, British Columbia, Canada

• Helped small business owners from various professional backgrounds and industries getting caught up on their bookkeeping to ensure and enable them for financial mastery• Communicated with clients both on the phone and through Bench's proprietary bookkeeping technologies to develop strong relationships and help business owners understand their own personal financials• Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations• Worked actively in a supportive team setting to achieve targets and common goals to further grow, improve, and develop the business

Vancouver, Canada Area

• Prepared and filed petitions/applications for clients from different background and cultures• Expert in both education and immigration issues and explaining the optimal solution to clients• Responsible for processing non-immigrant and immigrant visas, renewals and applications for permanent residence into Canada including coordination with outside counsel, managers, HR business partners, talent acquisition staff, and employees• Assist clients with immigration matters, employment and family based visas• Provide administrative support for office and conduct proper filing processes

Vancouver, Canada Area

• Seasonal position, every year in August• Addressed and resolved any customer issues/complaints to ensure for proper satisfaction through phone calls and in person throughout the fair• Actively communicated with higher ups to predict and solve high stress situations to maintain smooth operations, whilst being able to adapt to any given situation• Scheduled breaks and managed ticket sellers at several selling locations to maintain an efficient working environment at all times during high intensity situations• Worked effectively as a team to delegate daily tasks and procedures to maintain a problem free working environment• Completed paper work, informational data inputting, whilst maintaining proper ticket control

Vancouver, British Columbia, Canada

British Columbia, Canada

• Completed financial transactions such as deposits, withdrawals, bill payments and/or other account transactions for customers in an accurate and efficient manner• Created legendary customer experiences at every interaction whilst looking for ways to improve overall branch experience• Actively practiced and reviewed compliance procedures in all levels of day to day activities and ensured successful audits and branch operational success•Engaged customers in conversation, analyzed, and met their current and future financial needs by proactively providing them with advice and appropriate products and services•Contributed to the achievement of branch business objectives by meeting and exceeding individual sales & referral goals

British Columbia, Canada

•Encouraged sales growth by providing excellent customer service, marketing products and tracking sales using the point of sale system•Worked effectively as part of a hardworking and customer driven team, whilst multitasking with effective time management and prioritizing skills•Carefully handcrafted beverages to each customized order efficiently as possible to reduce wait times without sacrificing quality

Diploma, Web Development

• A full-time project-based Diploma program in Web Development • Received a scholarship for women in tech to study

Bachelor Of Commerce - Bcom, International Business/Trade/Commerce

Bachelor Of Commerce - Bcom, Business/Commerce, General

Activities and Societies: International Asians Study ProgramExchange Semester (September 2018- December 2018)