Christy Smith, Coe Email & Phone Number

Fort Myers, Florida, United States

Provide operational leadership, strategic direction, and quality assurance standards to maximize revenue, efficiency, productivity, and patient satisfaction.Provide manager guidance and direction to support their overall performance and leadership development.Oversee employee hiring, onboarding, training, and career development plans.Maximize schedule template utilization ensuring patient demand is met.Recommend equipment purchases based on ROI and provides direction on management and maintenance of all equipment, service contracts, and performance standards.Partner with facilities team to ensure highest standards of cleanliness, operation, and patient safety in offices.Direct managers on inventory management and provide approval process for supply purchases.

Provided leadership and guidance with US Eye partnership integration.Maintain MIPS reporting requirements resulting in positive pay adjustments.Financial operations with direct responsibility for accounts payable, financial reporting, and bookkeeping compliance using generally accepted accounting procedures. Supervise billing collections, information systems, and insurance processing.Streamlined recruiting, onboarding, career development plans, payroll, and benefits administration.Evaluate, establish, and maintain payer contracts.Liaison for practice coordination with accountants, consultants, vendor representatives, referring physicians, and other advisors.Ensured proper maintenance of facilities and equipment.

Improved efficiency in accounting reconciliation. Accounts payable and monitoring of accounts receivable.Streamlined payroll processing and management of employee benefits. Lead the implementation of electronic health records resulting in successful attestation of Meaningful Use.Provide staff training on practice management software and electronic health records software.Coordinate doctor schedule templates and after hours call schedule.

Established vendor accounts and negotiate product costs.Practice management (PM) software set up and implementation. Provided staff training on PM software.Assisted patients in selecting frame and lens design based on visual requirements and prescription. Measurement of pupillary distance, segment heights, progressive fitting height, vertex distance and optical center height when applicable. Verification of lenses upon receipt. Fitting, adjustment and repairs of frames. Maintained frame inventory with current styles.

Assisted patients in selecting frame and lens design based on visual requirements and prescription. Measurement of pupillary distance, segment heights, progressive fitting height, vertex distance and optical center height when applicable. Verification of lenses upon receipt. Fitting, adjustment and repairs of frames. Maintained frame inventory with current styles.

Bachelor Of Applied Science (Basc), Health Services Administration

Activities and Societies: Golden Key International Honor Society

Associate Of Science (A.S.), Opticianry