Christy Townsend Email & Phone Number

Gonzales, Louisiana, United States

• Responsible for assisting the store manager, creating work schedule, managing payroll
• Inventory control
• Maintain and monitor all cash flow, daily deposits
• Promote and maintain First Call customer accounts
• Maintain customer interaction to ensure the customers needs were met to the highest possible standard
• Leading team members, coaching and development of team members, training

Baton Rouge, Louisiana

• Responsible for driving daily rentals & sales at
• multiple locations/ promoted to Denham Springs store manager
• Manage existing and new accounts, and daily walk in customers
• Store key holderMaintain store day to day operations; cash flow, bank deposits, end ofday books, etc.
• Ensure customer service is achieved at every level possible
• Service and operational knowledge of a variety of equipmenti.e., Earth moving, aerial, and concrete equipment, scaffolding, water pumps, lawn equipment, bucket lifts, generators, light towers, etc.

• Responsible for incoming quotes and rental contracts; creating,updating, closing, invoicing
• Customer damages- Quoting and billing customer within applicable time,for any repair or replacement cost
• Overseen and managed the repair and maintenance of company andcustomer equipment
• Issue customer repair quotes, maintain customer communication duringrepair
• Maintain active knowledge of customer repairs and internal repairs
• Service and operational knowledge of a wide variety of equipment(I.e., Hydraulic pumps, pneumatic pumps, chipping hammers, rivet busters, air compressors, air winch tugger, hoist,pneumatic tools, construction tools.

• Providing exceptional guest service, while driving salesMaintaining awareness of competitor’s advertisements and servicesoffered
• Responsible for all daily operations
• 100+ hours of training at university of mattress firm
• daily sales budgets, and overall appearance of storefront.
• Personally maintained 106% sales to budget each period.

Reserve, Louisiana

• Inventory control
• Maintain and monitor all cash flow, daily deposits
• Promote and maintain First Call customer accounts
• Maintain customer interaction to ensure the customers needs were met to the highest possible standard
• Certified parts specialist

• Operate and maintain all preventive maintenance on multiple pieces ofequipment(i.e., excavator, dozer, scoop loaders, graders, etc.)
• safely used equipment in variety of construction jobs; Clearing, stock pile,demolition, installation, moving of buildings
• Follow all safety and policy procedures to include DOT
• Transport heavy construction equipment with tractor-trailer
• Squad leader responsible for overseeing 3-5 personnel
• Deployment to Iraq July 2009- July 2010

• Oversaw and maintained preventive maintenance on 50 + busesScheduling bus routes in coordination with requested training
• Schedule and coordinate all with airport of incoming and outgoingpersonal and soldiers reporting to base
• Fueled buses nightly, logged fuel
• Document retention to include, maintenance logs, flight logs, fuel logbook, credit card receipts used for fueling vans
• Dispatching and distribution of buses and communications radio

General Studies

Education record