Student Experience Associate
District Welcome Center
• Member of First Term Advising Team, advised students regarding their academic and career goals, financial aid, placement scores, degree audit, course planning, registration, and Connections account.• Assigned to Current Student Advising queue which allowed me to advise current students on course planning, registration, graduation requirements, and major/career planning.• Completed training program to include: First Term Advising, Developmental Advising, Admissions, Residency… Show more • Member of First Term Advising Team, advised students regarding their academic and career goals, financial aid, placement scores, degree audit, course planning, registration, and Connections account.• Assigned to Current Student Advising queue which allowed me to advise current students on course planning, registration, graduation requirements, and major/career planning.• Completed training program to include: First Term Advising, Developmental Advising, Admissions, Residency, Financial Aid, Program of Study, International Students, Assessment/Placement Exams, My Advisor, and multiple Orion trainings in order to provide district-wide cross-campus advising via phone, e-mail, and web to Florida State College at Jacksonville students.• Job functions required extensive use of Orion, My Advisor, College Catalogue, and MS Outlook for research and communication purposes.• Proactive in taking initiative to reorganize MS Outlook scheduling calendar and creating MS Excel spreadsheet to make information readily available to assist in scheduling of students by multiple members of First Term Advising team. Worked closely with team lead regarding process-improvement and establishing First Term Advising work flow. Show less