Christopher Valakos Email & Phone Number

• Advises managers, supervisors, and Department liaisons on employment strategies and policy.
• Assists the Talent Acquisition Manager on the full employment requisition, recruitment and selection process for accuracy, completeness, and City policy and legal compliance.
• Participates in special projects: staff committees, Employee Advisory Council, Employee of the Year, Service Awards, Wellness Fair, etc.
• Administers pre-employment examinations and testing.
• Administers MUNIS database for employment information, benefits plans and deductions, leave accruals and other human resources functions.
• Analyzes applicants' experience/training for job requirements for employment.

• Boosted revenue by diversifying offerings, leading to a 482% sales increase from the first to the second year.
• Established strong customer relationships through excellent service, contributing to consistent revenue growth annually.
• Provided sales presentations, achieving over a 95% conversion rate in new clients into the wellness program.
• Responsible for maintaining company website content and advising on wellness application.
• Ran marketing campaigns to drive sales leads to program, including attending events, email campaigns and networking meetings.
• Successfully targeted Human Resources leadership to encourage wellness participation.

• Increased corporate client engagement in employee wellness programs, enhancing participation rates by 20%.
• Reduced employee absenteeism and boosted productivity by implementing engagement strategies post-onboarding.
• Decreased employee health premiums by 15% through data-driven program improvements, consulting with C-level executives.
• Achieved sales of wellness products to two small companies, directly engaging with C-Suite Executives.
• Secured contract renewals from both clients through customer-focused account management.
• Managed client customizations, ensuring smooth service integration and 95% employer satisfaction rate.

• Increased office sales by over 100k by selling wellness tests and supplements.
• Collaborated with doctors to address chronic conditions, impacting 250 patients.
• Enhanced patient satisfaction by managing 200+ patient cases through doctor collaboration.
• Boosted profits by 20% by improving physician availability, allowing more patient appointments.
• Achieved continuous, significant patient improvements by managing chronic conditions for 3 years.

• Developed and maintained HRIS systems in order to ensure accurate data collection and reporting.
• Designed quality assurance parameters for human resource data sets, reports, and metrices.
• Supported human resources department in areas such as people metrics, reporting, compensation, benefits and analytics.
• Applied data analysis for tasks, identifying business challenges and designing potential operational enhancements.
• Created and implemented new processes for employee onboarding, offboarding, and transfers within the HRIS system.
• Played a pivotal role in annual compensation planning exercises by generating accurate reports from the HRIS system for analysis purposes.

• Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.
• Provided expert guidance to employees during life events impacting their benefits eligibility or coverage needs, ensuring seamless transitions.
• Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.
• Organized positions by factors such as salary and status to develop effective categories and operational strategies.
• Researched and analyzed wage, salary, and other industry trends to keep abreast of market.
• Conducted wage and salary surveys to build competitive compensation plans.

Master In Physical Education

Certificate In Health Coaching

Certificate In Health Coaching

Bachelor In Business Administration