Christopher Valakos Email & Phone Number

• Advises managers, supervisors, and Department liaisons on employment strategies and policy.• Assists the Talent Acquisition Manager on the full employment requisition, recruitment and selection process for accuracy, completeness, and City policy and legal compliance. • Participates in special projects: staff committees, Employee Advisory Council, Employee of the Year, Service Awards, Wellness Fair, etc. • Administers pre-employment examinations and testing.• Administers MUNIS database for employment information, benefits plans and deductions, leave accruals and other human resources functions. • Analyzes applicants' experience/training for job requirements for employment.• Identifies recruitment sources and composes advertisement text and announcements.• Develops course guidelines and objectives and teaches Employment Policies and Procedures workshop.• Presents materials related to employment in meetings to department managers, supervisors, and department liaisons.• Implements NEOGOV/employment applicant tracking software modules.• Assists in the training of department liaisons on use of NEOGOV/employment applicant tracking system (ATS), serves as point of contact between ATS vendor and City.• Administers employee and retiree benefits determining eligibility, assists with new employee orientation, exit interviews, maintains retiree monthly electronic deduction reports for the City's Pension plans.• Maintains and updates active and retiree Life beneficiary changes.• Processes verbal and written employment verifications.• Advises co-workers in processing Personnel Action Forms (PAFs) for accuracy and other City benefits.• Serves as subject matter expert on benefit policies, data entry processing of PAFs, and daily filing.• Consults with Payroll/Accounting, and Health Care Representatives reconciling errors with health and Life benefit invoices. • Collects and analyzes data for a variety of reports.

• Boosted revenue by diversifying offerings, leading to a 482% sales increase from the first to the second year.• Established strong customer relationships through excellent service, contributing to consistent revenue growth annually.• Provided sales presentations, achieving over a 95% conversion rate in new clients into the wellness program.• Responsible for maintaining company website content and advising on wellness application.• Ran marketing campaigns to drive sales leads to program, including attending events, email campaigns and networking meetings.• Successfully targeted Human Resources leadership to encourage wellness participation.• Generated renewal business through account management, resulting in increased profits annually.• Strengthened reputation by consistently exceeding customer expectations in product/service quality.• Consulted with customers weekly in person and remotely, providing guidance on optimal wellness solutions, reliably meeting their goals.• Awarded one of two best Clinics in Georgia; selected for Best of Marietta Awards (2017, 2018, 2019) and voted Best in East Cobb Marietta 2019.• Highlighted for excellence with Honorable Mention for Best of Georgia 2022; featured on Go Solo by Subkit for professional achievements.

• Increased corporate client engagement in employee wellness programs, enhancing participation rates by 20%.• Reduced employee absenteeism and boosted productivity by implementing engagement strategies post-onboarding.• Decreased employee health premiums by 15% through data-driven program improvements, consulting with C-level executives.• Achieved sales of wellness products to two small companies, directly engaging with C-Suite Executives.• Secured contract renewals from both clients through customer-focused account management.• Managed client customizations, ensuring smooth service integration and 95% employer satisfaction rate.

• Increased office sales by over 100k by selling wellness tests and supplements.• Collaborated with doctors to address chronic conditions, impacting 250 patients.• Enhanced patient satisfaction by managing 200+ patient cases through doctor collaboration.• Boosted profits by 20% by improving physician availability, allowing more patient appointments.• Achieved continuous, significant patient improvements by managing chronic conditions for 3 years.

• Developed and maintained HRIS systems in order to ensure accurate data collection and reporting. • Designed quality assurance parameters for human resource data sets, reports, and metrices. • Supported human resources department in areas such as people metrics, reporting, compensation, benefits and analytics. • Applied data analysis for tasks, identifying business challenges and designing potential operational enhancements. • Created and implemented new processes for employee onboarding, offboarding, and transfers within the HRIS system.• Played a pivotal role in annual compensation planning exercises by generating accurate reports from the HRIS system for analysis purposes.• Developed customized reports for management, providing valuable insights into workforce trends, and key performance indicators.• Performed regular audits on personnel records to ensure accuracy of data entered into the system.

• Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.• Provided expert guidance to employees during life events impacting their benefits eligibility or coverage needs, ensuring seamless transitions.• Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.• Organized positions by factors such as salary and status to develop effective categories and operational strategies. • Researched and analyzed wage, salary, and other industry trends to keep abreast of market.• Conducted wage and salary surveys to build competitive compensation plans.• Help create and optimize salary structures and bonus programs.• Created detailed job description library for organization and maintained relevance with regular updates.

Master In Physical Education

Certificate In Health Coaching

Certificate In Health Coaching

Bachelor In Business Administration