Christopher Waldmann Email & Phone Number

Rolla, MO, US

Rolla, MO

• Director of Preschool responsibilities:
• Manage a team of 15 employees, coordinating daily operations, licensing and curriculum to meet stateoversight standards and customer expectations. Performance reviews and IDP’s for staff.
• Customer Database management, network and multimedia classroom setup and support.
• Assist the teachers in curriculum plans, lesson development and needs assessments for students.
• Managed accounts receivable, purchasing and staff training/onboarding.
• Have difficult conversations with parents to address problems with behavior, financial payment and rules Department Director Family/Training

Fort Leonard Wood, MO

• Site Manager for Virtual Training platforms, providing leadership and management of WFF training andsystem maintenance. Training schedule coordination, training and technical direction of five direct reports to ensure.
• Assigned leadership to two struggling departments. Through analytical and problem solving evaluations, led them through a challenging time of change. Utilizing IDP’s and mentorship now consistently receiving.
• Perform System Administrator duties including software and hardware installation upgrades, IA Auditing on Windows and RHEL system network.
• SME Electronics Technician providing guidance to other technicians in support of PMCS, computernetwork and electronic system troubleshooting and repairs on DOD Virtual Simulation training platform.
• Led/Assisted the development of exercise lesson plans, site SOP’s, POI and training support packages(TSP); generating complex tactical military training scenarios.
• Strong verbal, written communication and interpersonal skills through briefings to senior military officers, foreign dignitaries and training units through Power Point briefs, classroom and lab instruction.

Fort Leonard Wood, MO

• Site Manager for two VRCT training sites (Route Clearance) on FLW. Provide leadership, management, and technical direction of assigned personnel to ensure task completion and compliance with SOW and SOP’s.
• Served as company representative to government customer responsible to cultivate and instill strongcustomer relations and implementing processes to enhance customer training experience.
• Senior Trainer to over 300 students per month through virtual simulation workstations using unit TTP’sand SOP’s including presentations and classroom instruction.
• Experienced SME technician. Evaluated computer systems, network and subsystems to diagnosemalfunctions and provide preventative maintenance to include computer, electronic and mechanicaltroubleshooting using test.
• Maintained Information Assurance compliance on Windows and Linux Red Hat system networks to include virus scans, RIS imaging, MS Server 2010, log audits, scheduled pc maintenance and password changes.
• Maintained all System maintenance logs, parts ordering, training records reporting, inventory audits and ensured compliance with company directives

Greater St. Louis Area

• Department Manager responsible for scheduling and coordination of on-site installations, service call scheduling, prioritization of work to ensure high level customer satisfaction with Five Direct Reports.
• Prepared and assisted in sales presentation demonstrations and Service Contract sales through marketing initiatives, print materials, web media, Power Point and video demonstration.
• Initiated a Training program to advance the professional development of the sales and technical teams.
• Developed a Standard Operating Procedure manual for service and on-site installation procedures.
• Lead Systems Technician providing on-site installation and repair for pc systems in Windows 98/2000/XP/Server 2003 networks to include CAT 5E wiring installation, electronic component troubleshooting, circuit board.
• Provided customer help desk support for software troubleshooting and training through maintenance contracts providing phone support, remote desktop support, programming assistance and on-site training for customers.

Greater St. Louis Area

• Provided on-site installation and repair for pc systems in Windows 98/2000/XP/Server 2003 networks to include CAT 5E wiring installation, electronic component troubleshooting, circuit board replacement, soldering, pc.
• Configured customer networks to include setting up server and network hardware, user accounts, assigning appropriate rights and passwords, routine maintenance, backups and security updates.
• Provided customer help desk support for software troubleshooting and training through maintenance contracts providing phone support, remote desktop support, programming assistance and on-site training for customers.
• Prepared and assisted in sales presentation demonstrations and Service Contract sales utilizing printed materials, computer media, and Power Point and video projection.

Kings Bay, GA

• Performed operation, calibration, preventative maintenance, troubleshooting and training on submarine computer data, electrical controls systems, air and hydraulic support systems to support Raytheon torpedo weapons.
• Served as System Administrator to coordinate the implementation, operation and software maintenance of the SNAP III system and established and monitored security procedures. Responsibilities included controlling.
• Conducted preventive maintenance and troubleshooting analysis. Isolated and repaired system faults and failures.
• Group Instructor / Trainer assisted in training and evaluation of students including classroom instruction, as well as ensuring safe operation and familiarization of laboratory training simulator
• Led projects team to develop and implement improvements to training curriculum, production of a safety video and enhanced learning environment, to improve class flow, retention and team-building concepts. This resulted.
• Held Top Secret Clearance

Master Of Management And Leadership, 3.4

Emphasis on Management, Strategy and Leadership.

Bsba, Maj - International Business, Min - Management Information Systems, 3.6