Christopher Hernandez Email & Phone Number

I am a technology professional with expertise in network engineering, cybersecurity, and customer-focused leadership. Currently, as a Network Assurance Engineer at Verizon, I lead initiatives to enhance network performance, resolve complex issues, and drive continuous improvement. My efforts have assisted in a 30% improvement in turnaround time for network issue resolution and the successful implementation of network monitoring tools.Previously, as an Assistant Manager and Solution Specialist, I honed my skills in customer service, sales coaching, and operational excellence. Notable achievements include being recognized in the top 5% of sales representatives nationwide and serving as a subject matter expert in the Apple ecosystem.I hold certifications including CompTIA CySA+, Security+, and (ISC)² Certified in Cybersecurity, and I actively engage with professional organizations such as (ISC)² NJ Chapter and ISACA. My goal is to merge technical expertise with innovative solutions to create seamless and secure networks.