Chris Whitaker Email & Phone Number

United States

Bellevue, Washington, United States

Senior Director of Software Engineering, leading multiple engineering teams building Big Data platform services and technologies. This includes driving managed services such as Spark, Trino, and Airflow, as well as storage and metadata technologies such as Iceberg and Hive. My teams work broadly across Salesforce providing services, technology and expertise to internal and customer-visible services.

Bellevue, Washington, United States

- Product manager and product owner for the Big Data Platform including compute (Kafka, Spark, Trino, Airflow) and storage (Iceberg, Hive, HBase, S3).- Worked across a broad customer base within Salesforce to define and innovative strategy to bring Bg Data managed services to Salesforce.- Drove the Big Data platform strategy to deliver managed services and shared technologies across the company.- Drove a customer engagement strategy and go-to-market strategy including Customer Advisory Boards, Round Tables, and customer-focused sessions to enable a 2-way, close dialog with customers.

Seattle

- Drove strategic direction for public cloud infrastructure while managing $20M+ per year AWS budget across 30+ product line, including common AWS standards; and enterprise-scale monitoring and logging.- Drove prioritization, planning and execution for site reliability engineering (40 SREs). Focused on operational excellence, high reliability and efficiency to support business goals and customer SLAs.- Drove collaboration and consistency between product management, development, architects, and site reliability engineers across Avalara products, spanning 7 geographic regions.- Drove the integration of 3 acquisitions into the common infrastructure, operational, and business processes.Member of the Avalara architecture review board.

Seattle, Washington

- Drove collaboration and consistency for Messenger product across Product Management and Engineering teams in 3 geographic locations.- Drove Production Engineering engagements across multiple software development organizations within Facebook Messenger including Real Time Communication (voice and audio) and backend messaging infrastructure.

Greater Seattle Area

General Manager, AWS Service Catalog service (May 2017-Feb 2018)- P & L responsibility for AWS Service Catalog service- Cross-functional manager for a team of 50, covering Product Management, Software Development, User Experience and operations.- Drove strategic and tactical product direction, roadmap and priorities, working closely with Business Development, Marketing, and field organizations.- Defined and drove alignment across multiple AWS services and VP organizations to provide a consistent application management story covering procurement, provisioning, cloud migration and management.General Manager, AWS CloudFormation service (2010-2017)- P & L responsibility of CloudFormation service from inception to over $1B revenue under management.- Cross-functional manager of managers, covering Product Management, Software Development, and operations.- Grew and developed the product from scratch to one of the core, ubiquitous AWS management tools.- Built a scalable organization that grew from the initial proof of concept to a 40+ member team.- Managed, supported, and operated the service across all AWS regions, driving down operational cost and risk.Managed the AWS Elastic Beanstalk engineering team, transitioning the service from a custom provisioning engine to depending on CloudFormation, reducing complexity and operational risk.Senior Software Development Manager, Monitoring (2005-2010)- Managed a team of 50+ managers and engineers, spanning 2 geographic regions.Built and delivered the Amazon CloudWatch service based on a next generation monitoring implementation.- Drove architectural changes and capacity management for the Amazon internal monitoring service, scaling as the Amazon footprint and business grew.- Drove the migration of the monitoring service from a physical to a virtual environment.

Greater Seattle Area

- Group program manager for the Dynamic Systems Initiative, a model-based managed solution- Program Manager for the Windows High Availability and Clustering Group, including failover clusters, network load balancing and HPC clusters- Program manager for part of the distributed COM model

United Kingdom

Consultant Software Engineer in OpenVMS Engineering, specializing in high availability clustering and cluster file systems. Responsible for- Adding 2 phase commit to the OpenVMS base operating system- Developing parts of the Spiralog log-structured file system- Porting the OpenVMS RMS (ISAM files) subsystem to the Alpha platform.