Chris Yonan Email & Phone Number

Greater New York City Area

• Create and email 125+ outgoing invoices to customers ($1M weekly, 75% of global revenue)• Maintain regular customer contact via phone/email for AR (collections) and to handle customer service issues• Approve and process all vendor invoices to ensure profitability goals are met; coordinate vendor payments• Set-up EFT and bank transfer information for international vendors located throughout Asia and Europe• Transitioned the billing departments of acquired companies into Morningside's system• Trained new billing associates• Calculate bi-monthly revenue projection reports to present to CEO and company executives• Coordinate quality assurance follow-up calls for Client Relationship Manager• Created specialized billing notes for all clients with unique submission rules• Advised on workflow best practices to optimize Operations & Finance platform connectivity

Greater New York City Area

•Coordinated all personal and professional scheduling including patient appointments, social engagements, and travel•Handled all personal and professional finances, including credit card payments, balancing the checkbook, petty cash, bank deposits/transfers, payroll, submissions to health insurance, and QuickBooks reconciliation•Monitored all personal and professional correspondence (phone, dictation for emails)•Conducted topical research for all television appearances and outlined talking points (CNN, Fox News)

Greater New York City Area

• Managed entire supply chain process for 20 sales at a time by creating purchase orders, confirming inventory with the vendors, onboarding vendors to Gilt's software, coordinating pick-ups between the carrier and the vendor, approving invoices for submission to A/P, and handling all customer service issues post-sale• Managed relationship with white glove carrier; negotiated rates, handled all customer service issues, gave dispositions for returned/damaged product, approved all accessorial charges, and approved carrier invoices for payment• Created vendor and carrier scorecards to measure performance and devised action plans to improve problematic areas/vendors• Created process maps to streamline invoice and deposit submission from vendors to A/P and acted as primary liaison between vendors and A/P, approved all vendor invoices for payment • Coordinated the logistics for the launch of Home Full Price site

Greater New York City Area

• Responsible for entire recruiting process; filtered resumes, interviewed and hired new employees• Trained all new employees, including off-site employees; conducted off-site training via phone• Created a Quality Assurance system for the company to reduce employee errors and improve company productivity• Digitized and edited video; reviewed other employees’ work and discussed their progress• Served as freelance consultant from 2009-2010 to assist in the development of a new software platform

Bachelor Of Science (B.S.), Communication, General, 3.45 (Honor'S List)

Focus of Study: Theater Minor: Religion

Education record