Chriztel Ebardo Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Canberra, Australian Capital Territory, Australia

Sydney, Australia

RF Analyst across various global Telecommunications Network Benchmarking projects

Kuala Lumpur, Malaysia

OSS and KPI Analysis and Improvement, RF Optimisation, Customer Complaints after Swap-out, new sites, re-engineering:- Responsible of on-airing and RF optimisation of new sites, newly upgraded antenna sites, newly swapped sites, and re-engineering sites both macro and IBC’s and meet customer agreed KPI’s- Monitors network performance, user experience and worst performing cells and troubleshooting- Responsible for weekly KPI, SSR, PAC, and FAC Reports and present it to customers for acceptance- Collaborates with planning, operations, and other stakeholders to expedite processes and provide solutions in the project- Implementation, KPI Monitoring, Analysis, and Optimisation after every network activities such as refarming, rehoming, carrier expansions, PSC and frequency retuning, feature testing, etc.- KPI monitoring, analysis and troubleshooting every major/special events in Malaysia- Resolution of VIP customer complaints

Thailand

Swap-out, Roll-outs, Re-engineering services for AIS mobile operator (Bangkok, Thailand):- 3G Worst performing cells troubleshooting- Responsible for performance monitoring, optimisation, troubleshooting of 3G sites (macro, IBCs, and small cells) in Bangkok City- Supports customer complaints, sales events, and special events in Bangkok.

Kuala Lumpur, Malaysia

OSS and KPI Analysis and Improvement, RF Optimisation, Customer Complaints after Swap-out, new sites, re-engineering:- Responsible of on-airing and RF optimisation of new sites, newly upgraded antenna sites, newly swapped sites, and re-engineering sites both macro and IBC’s and meet customer agreed KPI’s- Monitors network performance, user experience and worst performing cells and troubleshooting- Responsible for weekly KPI reports, SSRs, PAC, and FAC Reports and present it to customers for acceptance- Collaborates with planning, operations, and other stakeholders to expedite processes and provide solutions in the project- Implementation, KPI Monitoring, Analysis, and Optimisation after every network activities such as refarming, rehoming, carrier expansions, PSC and frequency retuning, feature testing, etc.- KPI monitoring, analysis and troubleshooting every major/special events in Malaysia- Resolution of VIP customer complaints

Davao City, Philippines

End-to-end RAN/RF Optimisation:- 2G/3G RF optimisation in assigned area includes network benchmarking- OSS and KPI Monitoring and Analysis (worst cell troubleshooting) and every major network activities- Conduct 2G/3G trials of parameters and features to enhance network and user experience.- Coverage and Capacity Planning, Optimisation, Monitoring, and Real-time troubleshooting for every major events. - Actively involved in the 4G roll-out (KPI monitoring and troubleshooting, parameter and adjacency audits, optimisation)- Co-managed subcontractors during swapout from Nokia to Huawei for RF optimisation works and collaboration of stakeholders to expedite processes.- Provided trainings for knowledge transfer of 2G/3G/LTE concepts, troubleshooting, and tools to co-engineers and on-the-job trainees.