Charlene Abalos Email & Phone Number

- Provide consultative solutions on compensation analysis software and data to clients.- Conduct research to address diverse business and financial queries, aiding clients in achieving strategic goals.- Develop and manage client engagements, building trust with HR, senior management, and C-level executives.- Conduct training sessions for Account Executives and Business Development Representatives on product features, sales strategies, and effective client engagement.- Perform web demos for prospects, collaborating with internal sales resources as necessary.

- Demonstrated exceptional product knowledge to sell to HR roles, senior management, and C-level executives.- Conducted persuasive web demos, sourced new sales opportunities, and managed deals in the monthly pipeline.- Mentored colleagues to enhance their professional development and foster a collaborative team environment.- Utilized strategic prospecting strategies, and conducted outbound calls, and emails to source new opportunities.

- Served as the initial point of contact for prospective clients, addressing their business needs.- Generated leads, booked demos, and led initial outreach to prospects.- Identified and addressed the needs and challenges of prospective customers.

San Francisco, California, United States

· Performs Administrative duties such as workflow, data tracking, client support, email, and not limited to other administrative operations.· Make travel bookings and arrangements· Prepares spreadsheet and keep online records· Perform other job-related duties as assigned· Provides operational and administrative support to assigned business unit· Maintains records and prepares ad hoc documents/packages to be mailed· Coordinates and organizes workflow of department projects· Develops and maintains administration procedures, manuals, and office files· Coordinates facilities support· Adhere to company policies and work standards· Ad-hoc administrative duties

- Managed cashiering and served as Petty Cash Custodian.- Prepared bank reconciliations, filled collection reports, and recorded financial records.- Conducted training sessions for new staff on financial record-keeping.

- Greeted customers warmly, resolved complaints via phone, and facilitated account-related tasks.