- Partnered with Technology and Insurance Services leaders, supporting 600+ employees to drive organizational goals- Launched and led the Young Professionals ERG, growing membership to 400+ within 6 months- Led HR analytics initiatives, using survey and software data to identify trends and present insights, enabling senior management to make informed decisions- Facilitated employee engagement surveys (GPTW, eNPS, Pulse) to improve engagement and organizational culture- Streamlined onboarding and offboarding programs, ensuring seamless integration and compliance with company culture- Developed and delivered trainings for People Managers on HR initiatives, fostering inclusion and engagement- Reduced employee grievances by 20% through proactive employee relations management and conflict resolution strategies

- Partnered with Professional Services leaders to enhance manager-employee relations and improve organizational effectiveness.- Implemented change management strategies during acquisition transition, ensuring smooth integration for employees and management.- Resolved employee relations issues through investigations, coaching, and conflict resolution.- Coached managers on performance management to optimize team success and alignment with business goals

- Managed full-cycle onboarding and offboarding, including offer generation, orientation, I-9 processing, terminations, and exit interviews- Supported performance management processes, assisting with annual reviews, performance improvement plans, and employee development initiatives, driving retention and career progression- Managed our organization's COVID-19 policy and facilitated communications with our various clients and employees to ensure compliance and mitigate risk- Led various employee relations concerns and investigations to resolution- Provided coaching to manager's that lead to successful performance management - Advised and coached a new team member on onboarding and offboarding processes- Introduced and worked cross-functionally to develop a company-wide Diversity and Inclusion Program- Evolved our Employee Review process and educated managers before launch

• Facilitated and executed the onboarding process (i.e. generating offers, conducting orientation, etc.)• Conducted offboarding procedures for employees (i.e. processing terminations, conducting exit interviews, etc.)• Created and distributed various employee surveys (via Paylocity & CultureAmp)• Coordinated the completion of employee I-9 forms, and maintenance of existing I-9 files • Maintained the company's social website(s)• Processed employment verification requests• Completed various Data Audits and corrected data accordingly • Implemented and educated managers on a new Employee Review process and system• Rolled out and maintained Company-Wide Compliance Training (via Zywave, KnowBe4, and Paylocity)• Performed data entry into HRIS and other relevant systems• Maintained employee files• Worked cross-functionally to identify and coordinate resources for recruiting throughout the company• Scheduled and hosted company-wide events• Created detailed Taos Resume Profiles for new candidates and our clients• Utilized Salesforce to: o Add, track, and maintain company records o Create reports o View dashboards for task-related statistics

• Solely managed the Dairy Aisle including inspecting, stocking, rotating, and ordering products in accordance with Lunardi’s Standards• Proactively built and maintained relationships with customers by listening to their needs, addressing their concerns quickly and to the best of my ability • Responsible for maintaining an organized register and following cash handling procedures• Built displays according to desired movement, promotions, and management guidance.• Assisted supervisors in controlling customer flow and backed up lines to help to minimize waiting time for customers

• Assisted customers by answering their questions, locating products, and bagging• Provided exceptional customer service by going above and beyond for the customer• Performed various store procedures such as cleaning and collecting carts• Maintained a clean and enjoyable environment for customers and other team members