Chrysanthi Balakou Email & Phone Number

Thessaloniki, Gr

Thessalia, Greece

Direct Management of 5 Head Departments (Commercial, Legal Affairs, Billing, Finance, IT) and coordination of several sub departments consisting a total of 50 employees providing strategic oversight and ensuring optimized performance-Ensuring effective resource allocation across departments-Monitoring and evaluating organizational performance against KPIs-Market research and analysis identifying trends, opportunities, and competitive pressures affecting business operations-Developing corporate policies to enhance productivity and efficiency

Learned alongside the CEO in order to understand internal processes,ensuring smooth operations and bridge the gap between Top Management and 18 employees.-Managing and overseeing the daily operations of the organization, ensuring that they are efficient, effective, and aligned with the organization's objectives-Bill of Quantities (BOQ), budgets, cost-saving opportunities and financial tracking -Μonitoring the performance of the organization, identifying areas for improvement, and implementing changes as necessary-CRM implementation and systems integration, ESPA's Green Transition and Digital Transformation initiatives-Managing workflow utilizing Project Management Tool a.Monday, also used as a CRM substitute-Marketing Campaigns and projects coordination, including major events such as TIF HELEXPO

Xanthi, Greece

Trainee in a Technical OfficeAccountabilities in collaboration with an engineering team:- Energy Performance Certificates- Restoration / Renovation Projects (using AutoCAD)- Legalization of Arbitrary Constructions

Integrated Master, Civil Engineering, 7.81/10 (Gpa: 3.12/4)

Integrated Diploma of 5-year studies (300 ECTS), equivalent to M.Eng., specialization in Hydraulics & Water Resources Engineering.

Bachelor’S Degree, Civil Engineering

Activities and Societies: Erasmus placementStudied abroad for one semester at BME in the Civil Engineering Department. Had the opportunity.