Chrystal O'Sullivan
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Chrystal O'Sullivan Email & Phone Number

Head of CRM and Email at Intrepid Travel
Location: Greater Melbourne Area, Australia, Australia 12 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Intrepid Travel
Role
Head of CRM and Email
Location
Greater Melbourne Area, Australia, Australia
Company size
2313 employees

Who is Chrystal O'Sullivan? Overview

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Quick answer

Chrystal O'Sullivan is listed as Head of CRM and Email at Intrepid Travel, a company with 2313 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Chrystal O'Sullivan.

Chrystal O'Sullivan previously worked as Lifecycle Marketing Manager at Intrepid Travel and Global Email Marketing & Automation Specialist at Intrepid Travel. Chrystal O'Sullivan holds Front-End Web Development from General Assembly.

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Email format at Intrepid Travel

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Intrepid Travel

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Profile bio

About Chrystal O'Sullivan

Chrystal O'Sullivan is a Head of CRM and Email at Intrepid Travel. Colleagues describe her as "I worked with Chrystal for 2.5 years at The Australian Ballet including a year where she managed a six person team. Chrystal was an unwavering support to myself as I learnt a new role in a pacey environment. She assisted in carving out my development for both the good of the organisation but also with my career growth in mind. Chrystal was a talent at remaining cool, calm and collected when unexpected challenges were thrown at our team, resulting in me always feeling confident in a dynamic yet steady leader. For the period that Chrystal was my fellow team member (and supervisor), I was continually awestruck by her technical prowess. Whenever a digital problem needing fixing or a digital idea required developing, she approached the task methodically, creatively and intelligently. It was to her credit that our team produced a swag of innovative and smart work for The Australian Ballet."

Current workplace

Chrystal O'Sullivan's current company

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Intrepid Travel
Intrepid Travel
Head of CRM and Email
Melbourne, VIC, AU
Website
intrepidtravel.com
Employees
2313
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Company profile
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12 roles · 20 years

Chrystal O'Sullivan work experience

A career timeline built from the work history available for this profile.

Lifecycle Marketing Manager

Current
Intrepid Travel

Melbourne, Australia

Nov 2020 - Present

Global Email Marketing & Automation Specialist

Intrepid Travel

Melbourne, Australia

Oct 2018 - Nov 2020

Travel Sabbatical

The World
Jul 2017 - Oct 2018

Digital & Crm Project Manager

L'Oréal

Melbourne, Australia

Autonomously managed digital agencies in Europe and the US to successfully launch new websites for Maybelline, L’Oreal and NYX Cosmetics. Spearheaded continual SEO improvements on each site and implemented technical innovations to drive customer engagement.Lead the implementation of Garnier’s CRM platform, The Guide. This included website development and.

Oct 2015 - Jul 2017

Digital Marketing Executive

Angus & Robertson Bookworld

Melbourne, Australia

Worked within an Agile environment to drive customer acquisition and retention for Angus & Robertson Bookworld, a former subsidiary of Penguin Books Australia.Managed Bookworld’s Citizen loyalty program, using data insights to implement changes to the company’s email marketing strategy and improve customer engagement.

Jul 2014 - Oct 2015

Digital Marketing Specialist

The Australian Ballet

Melbourne, Australia

Lead the digital strategy for one of the world’s top Arts companies, with a key focus on email marketing, website management, SEO, SEM, social media engagement and CRM. Leveraged digital opportunities to ensure continual innovation and improvement in-line with industry best practice.

Nov 2009 - Jul 2014

Marketing & Communications Manager (Contract)

The Australian Ballet

Melbourne, Australia

Recognised for my strong leadership skills and seconded into the role of Marketing & Communications Manager at The Australian Ballet. Lead a team of six to implement the company’s omni-channel campaigns, drive audience engagement and push innovation in the digital space.

Oct 2012 - Oct 2013

Marketing Coodinator (Contract)

The Faculty Management Consultants Pty Ltd

Melbourne, Australia

Launched The Faculty’s subsidiary brand, The Source. This involved the creation of a branding strategy and go-to-market plan and the development of a new website.

Aug 2009 - Nov 2009

Marketing Coodinator

Learning And Skills Network

London, United Kingdom

Managed LSN's email and direct mail campaigns, including content creation, copywriting and list segmentation. Contributed to the creation and implementation of LSN’s re-branding strategy and managed ongoing updates to the LSN website.

2008 - 2009 ~1 yr

Marketing Assistant

The Australian Ballet

Melbourne, Australia

Assisted in implementing marketing campaigns for The Australian Ballet’s single ticket and subscriptions seasons, including the execution of below-the-line activity and post-campaign analysis.

2006 - 2008 ~2 yrs
Team & coworkers

Colleagues at Intrepid Travel

Other employees you can reach at intrepidtravel.com. View company contacts for 2313 employees →

SL Siham L. Siham L. Colleague at Intrepid Travel Marrakesh-Safi, Morocco, Morocco View → CM Carlos Montero Carlos Montero Colleague at Intrepid Travel Santa Ana, San Jose, Costa Rica, Costa Rica View → FF Franchette Fabila Franchette Fabila Colleague at Intrepid Travel Melbourne, Victoria, Australia, Australia View → EM Eduardo Mora Eduardo Mora Colleague at Intrepid Travel Quito, Pichincha, Ecuador, Ecuador View → AM Andrew Macfarlane Andrew Macfarlane Colleague at Intrepid Travel Greater Melbourne Area, Australia View → TB Thinh Bui Thinh Bui Colleague at Intrepid Travel Vietnam, Viet Nam View → PH Precious Hlatshwayo Precious Hlatshwayo Colleague at Intrepid Travel City Of Johannesburg, Gauteng, South Africa, South Africa View → RD Riyad Dorhmi Riyad Dorhmi Colleague at Intrepid Travel Rabat-Salé-Kénitra, Morocco, Morocco View → LS Liz Savage Liz Savage Colleague at Intrepid Travel Greater Brisbane Area, Australia View → KS Karen Shepherd Karen Shepherd Colleague at Intrepid Travel Melbourne, Victoria, Australia, Australia View →
2 education records

Chrystal O'Sullivan education

FAQ

Frequently asked questions about Chrystal O'Sullivan

Quick answers generated from the profile data available on this page.

What company does Chrystal O'Sullivan work for?

Chrystal O'Sullivan works for Intrepid Travel.

What is Chrystal O'Sullivan's role at Intrepid Travel?

Chrystal O'Sullivan is listed as Head of CRM and Email at Intrepid Travel.

Where is Chrystal O'Sullivan based?

Chrystal O'Sullivan is based in Greater Melbourne Area, Australia, Australia while working with Intrepid Travel.

What companies has Chrystal O'Sullivan worked for?

Chrystal O'Sullivan has worked for Intrepid Travel, Creative Women'S Circle, The World, L'Oréal, and Angus & Robertson Bookworld.

Who are Chrystal O'Sullivan's colleagues at Intrepid Travel?

Chrystal O'Sullivan's colleagues at Intrepid Travel include Siham L., Carlos Montero, Franchette Fabila, Eduardo Mora, and Andrew Macfarlane.

How can I contact Chrystal O'Sullivan?

You can use AeroLeads to view verified contact signals for Chrystal O'Sullivan at Intrepid Travel, including work email, phone, and LinkedIn data when available.

What schools did Chrystal O'Sullivan attend?

Chrystal O'Sullivan holds Front-End Web Development from General Assembly.

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