Ch Satyanarayana Rao Email & Phone Number

Having 18+ years of experience in the current position as Manager, Quality Assurance and Business Operations.As part of Business Operations, coordinate with various groups like Delivery, Competency, Resourcing and Sales wings. SPOC for various activities and groups. Responsible for Central Repositories. QA: Successfully established a good Quality Management System for the company. Lead the company to clear ISO 9001 certification / surveillance audits without any non-conformance's for 12 times (2005-18) in a row. Completed over 220 internal audits. In addition to QA currently playing the additional roles of Head for Strategic Business Operations; PMO and Center Head for Hyderabad Offshore Development Center.Successfully lead the organization to achieve ISO 27001 certification and in successful Surveillance AuditsSuccessfully lead the team in achieving the CMMI Maturity Level 3 for the company 4 times (Sep 2007; Oct 2010; Nov 2013 and Dec 2016). Participated as Appraisal Team Member in ML3 appraisals (6 Class A; 1 Class B) Leading the process improvement activities at SEAL, Head SEPGManagement Representative for the Company.Certifications:Certified Appraisal Team Member - SEI, Carnegie Mellon UniversityCertified Lead Auditor - ISO 9001:2008 (QMS) from MQCS, ChennaiCertified Lead Auditor - ISO 27001:2013 (ISMS) from Indian Institute of Quality ManagementISO 9001 Implementation course from STQC, BangaloreIntroduction to CMMI V1.3 from TUV Nord, Mumbai through Cunix InfoTechCMMI for Services addition to Development, through Cunix InfotechDiploma in Software Quality Management (DSQM) from AmitySoft, ChennaiPGDCA in RDBMS from SSI, BangaloreMicrosoft Certified Professional (MCP) in Visual BasicSpecialties: Internal Quality Audits and Appraisals; Process Definitions; Piloting and Implementation of Metrics;ISO Standards (QMS and ISMS); CMMI Framework;Training on Quality Assurance topics

Listed skills include Cmmi, Iso 9001, Iso 27001, Metrics, and 18 others.