Joy Chua Email & Phone Number

Singapore

Common Business ProgrammeAcademic ManagementEconomics & Statistics

Supply Chain ManagementEconomics & Statistics

Singapore

• Site leadership for materials department including production & material planners, non-product buyers and logistics department.• Drive monthly site output and customer deliveries to meet financial plan.• Execute inventory management using ABC / XYZ methodologies• Implemented Sales, Inventory and Operations Planning (SIOP) methodology for site with monthly review of demand and resources to support level loading.• Project co-lead for component stockroom, rectification of over US$450,000 of inventory discrepancies (Nett -US$50,000)• Implement continuous improvement initiatives such as component kitting saving 868.5 mins of operator time per day.• Achieved site consecutive 6 months on-time delivery above 95% Jun 2016 – Jan 2017.

Singapore

• Led cross-functional ERP implementation project team for 2 sites of 1,200 employees.• Coordinate with U.S. Project Management Office to align local site scope and requirements.• Coordinated data mapping, cleansing and validation to meet deliverables.• Re-engineer and test new business process standards.• Role map end user security profiles from old to current systems.• Assessed risks and planned contingencies for cutover period.• Minimal disruption to customer delivery – First deliveries within 10 days of Go-Live• Successfully achieved pre Go-Live levels for health metrics within 2 months of activation.• Awarded UTC Level II for successful site SAP implementation.

Singapore

• Led a team of machinists to meet output goals and customer delivery through effective labour planning, developing individual skill sets, and minimizing equipment down-time.• Monitor and manage cell productivity through effective utilization of operators and equipment.• Achieved record high machine hours output (121%, Sep’13) and cost of sales (121%, Nov’13)• Achieved record low overdue dollars, 70% reduction in 5 months and overdue quantity, 76% reduction in 8 months.• Re-layout of cell to improve product flow and reduce waste due to movement by over 60%.• Creating a visual factory, by consolidating raw material storage, setting up a location for lower level manufactured parts, and segregating in-process parts by machine.

Singapore

Component Aerospace Singapore / International Aerospace Tubes – Asia(Pratt & Whitney and SIA Engineering Company Subsidiaries)• Lead and supervise the Purchasing teams in CAS and IAT-Asia.• Integration of Purchasing teams from both business units through benchmarking and standardization.• Improved purchasing requisition turnaround time through new process by 20%.• Implemented work segregation by commodities and reduced waste from replicated work.• Leveraged spend from both CAS & IAT-Asia for negotiations.• Led Rotable store team in 6S Kaizen event and reduced store area by 50% through re-layout.• Led UT SmartChoice project in Toolings & Fixtures to reduce costs through leveraging on combined spend from United Technologies’ 10 business units.

Singapore

Eagle Services ASIA (Pratt & Whitney and SIA Engineering Company Subsidiary)• Ensure compliance with established company quality policies, practices, procedures and aviation authorities’ regulations.• Restructure Training Program Manual as per FAA requirements for consistency across departments, and streamlined it to a 50% reduction in content.• Updated Repair Station Manuals (RSM), Maintenance Organization Exposition (MOE), procedures, & internal audit forms to fulfill latest regulatory requirements.• Knowledge of repair station operations and quality system.• Understand functional basics of gas turbine engine & its components.

Singapore

• Analyse demand fluctuations and load changes to ensure robust capacity planning, load levelling and allocation of labour resource throughout Bedok plant across 25 cells.• Prepare monthly and annual capacity plans by forecasting load trends based on demand from aftermarket and aircraft manufacturers.• Generate and analyse reports on operational efficiency and utilization for productivity improvement.• Prepare management reports and presentations on key performance indices including cost of goods sold, cycle time, on-time delivery, excess and aging inventory, overdue and labour hours. • Lead and implement lot-sizing methodology for annual cost build to ensure a standardised correlation between demand, lot quantities and cost for improved accountability.• Managed and executed new product / transition schedules between plant-sites to facilitate RFQ (Request for Quotation), FAI (First Article) submission and cut-over inventory.• Ensure data integrity by working with master data owners and building their understanding of the system to prevent abnormalities in result generation.

Singapore

• Oversee production scheduling, resource planning and execution for 4 production lines.• Worked with production supervisor and engineers to achieve order fulfilment, on-time customer delivery, meet inventory targets while ensuring effective and efficient utilization of cell capacity.• Customers’ point of contact on schedule changes and expedite requests.• Coordinate in-corporation of material or engineering changes as required.• Inventory management and optimization by utilization of Kanban concepts and replenishment methodology on raw material, work-in-process & finished goods.• Supply Chain Management activities, including monitoring of supplier shipments, pricing and lead-time fluctuations.

Singapore

• Co-ordinating activities of the functional departments to support order fulfilment including production planning, scheduling, non-conformances (NCM) and providing QA support.• Internal auditor for Shanghai plant during ISO audits, and facilitator during external audits.• Redesigned production flow in Shanghai factory of over 200 employees to improve yield and output after recognizing inherent cultural & environmental differences.• Streamlined golf-ball printing department operations and increased monthly sales three-fold.• Implemented Six-sigma and FMEA to stay cost competitive, reducing cost by up to 30%.• Participated in exhibitions and events, eg. Photonics 2003, Global-Asia Trade Exchange (GATE04).• Designed brochures, menus, banners and catalogues of products and services.• Prepared ‘Singapore Enterprise 50’ (E50) reports in 2003 and 2004; the company received the award in both years.

Master Of Business Administration - Mba

Bachelor'S Degree, Mechanical Engineering