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Joy C. Email & Phone Number

Customer Success at The Trade Desk
Location: Singapore 6 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success
Location
Singapore
Company size

Who is Joy C.? Overview

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Quick answer

Joy C. is listed as Customer Success at The Trade Desk, a with 1535 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Joy C..

Joy C. previously worked as Trading Specialist at The Trade Desk and Trading Analyst at The Trade Desk. Joy C. holds Bachelor Of Science (Economics), Economics And Finance from Singapore Management University.

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Email format at The Trade Desk

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The Trade Desk

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Profile bio

About Joy C.

I enjoy digging into data to surface insights which shape data driven recommendations for my clients and projects. I am experienced in accelerating growth in sales and improving performance of the accounts that I handle. I am adept in project management and implementation as I am good at managing multiple stakeholders and deadlines to deliver results. I pride myself as a self starter who is able to learn fast and conceptualise new ideas to reinvent old processes. I believe in having a growth mindset in life, and to always challenge status quo to achieve better results.

Current workplace

Joy C.'s current company

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The Trade Desk
The Trade Desk
Customer Success
ventura, california, united states
Employees
1535
AeroLeads page
6 roles

Joy C. work experience

A career timeline built from the work history available for this profile.

Trading Specialist

Current

Singapore

Oct 2022 - Present

Trading Analyst

Singapore

Responsible for a portfolio of small medium clients, providing support for campaign planning and execution- Grew accounts by 27%- 47% YoY in 2021 and surpassed revenue targets by 60% in 2022- Crafted comprehensive training guides and conducted regular trainings for new client onboarding- Troubleshooted technical issues for clients to ensure campaigns meet their KPI- Drove campaign optimizations regularly to help clients to exceed their KPIs and secure top up budgets with good performance- Created an excel macro to automate reports and reduced time spent on weekly reports by 90%

Oct 2020 - Sep 2022

Regional Operations Manager

Singapore

APAC UberEats Eater OperationsEarly Customer Lifecycle Management & Process Improvement- Responsible for acquiring users in the early customer lifecycle on UberEats across 5 countries- Designed experiments for A/B testing to determine most optimal promo constructs for various customer segments to obtain the best conversion -Streamlined billboard creation process and reduced time spent on billboards by 80% for each country

Mar 2020 - Jun 2020

Cross Border Channel Manager

Responsible for the sales and operations of Taobao in LazadaConceptualized a weekly campaign to curate the latest fashion products to promote trendy fashion. Spearheaded the first cross border online to offline (O2O) event in Singapore Management University to promote fashion line and acquire new customers. Generated 1.79x uplift in GMV

Apr 2019 - Mar 2020

Cross Border Senior Category Analyst

Managed electronics & general merchandise categories for cross border sales, driving 63% and 104% growth YoY respectively in the processAwarded Lazadian of the Month in January 2019 for stellar performance

Apr 2018 - Mar 2019

Regional Operations Analyst

Managed operations team in Malaysia and Hong KongDeveloped performance reports for 7 countries to drive operations process compliance and identify key improvement areas using SAS. Reduced compliance issues by 90% within first month of execution

Jun 2016 - Apr 2018
Team & coworkers

Colleagues at The Trade Desk

Other employees you can reach at thetradedesk.com. View company contacts for 1535 employees →

3 education records

Joy C. education

Education record

Victoria Junior College

Activities and Societies: Netball

FAQ

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What company does Joy C. work for?

Joy C. works for The Trade Desk.

What is Joy C.'s role at The Trade Desk?

Joy C. is listed as Customer Success at The Trade Desk.

Where is Joy C. based?

Joy C. is based in Singapore while working with The Trade Desk.

What companies has Joy C. worked for?

Joy C. has worked for The Trade Desk, Uber, Lazada, and Singapore Post Ltd.

Who are Joy C.'s colleagues at The Trade Desk?

Joy C.'s colleagues at The Trade Desk include Madeline Kenney, Jessica Lough, Slam Yang, Jesse Sandler, and Nancy Nguyen.

How can I contact Joy C.?

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What schools did Joy C. attend?

Joy C. holds Bachelor Of Science (Economics), Economics And Finance from Singapore Management University.

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