- Manage a portfolio of medium size businesses by understanding business drivers, identifying growth opportunity, managing risks and pitching business plans.- Project collaborate with cross functional teams, align workflow among stakeholders to execute and ensure accountability to meet or exceed project goals while delivering excellent customer experiences.

• 140 Key seller management • Customer relationship management • Provide E-commerce business establish advices and strategy • 1000+ New Seller recruitment to US, CA and MX

• Project Management • Global cross team collaboration on system localization and implementation • Operation productivity planning and forecast

• Launched ebook content in Traditional Chinese to Amazon.com• Project coordinator• Established Operation Processes• Process optimization with $12,000 saving annually

• Managed customer relationship through complaints resolution using effective communication skill • Understand customer needs to come up with effective pitch to promoted property features• Led monthly customer service training sessions for office staff• Acted as liaison between student staff and the other branches of the Bear Creek Staff • Organized up to 900 residents move-in and move-out process

• Answered phone calls for any questions and solving leasing issues with applicants• Performed clerical duties such as data entry, receiving and distributing packages, and archiving files