Chuck Burt Email & Phone Number

Responsible for the management and direction of assigned service personnel to meet corporate initiatives and objectives for profitability. The Service Manager manages the technical service team using our professional services automation tool to include managing the service request process. With advanced knowledge of IT systems and tools, the Service Manager must ensure a high level of external customer satisfaction, consistency with corporate strategies and processes, and achievement of… Show more Responsible for the management and direction of assigned service personnel to meet corporate initiatives and objectives for profitability. The Service Manager manages the technical service team using our professional services automation tool to include managing the service request process. With advanced knowledge of IT systems and tools, the Service Manager must ensure a high level of external customer satisfaction, consistency with corporate strategies and processes, and achievement of service goals and objectives Show less

Provide sales consultation, design and support of client activity involving all related products and services to include assisting Sales staff with Statement Of Work (SOW) creation including task lists and equipment lists. Assist Sales staff with RFP responses. Offer roadmap and strategic vision to new and existing clients that will result in specific applications and recommendations of products.Lead or assist with presales including customer demonstrations, proof of concepts,… Show more Provide sales consultation, design and support of client activity involving all related products and services to include assisting Sales staff with Statement Of Work (SOW) creation including task lists and equipment lists. Assist Sales staff with RFP responses. Offer roadmap and strategic vision to new and existing clients that will result in specific applications and recommendations of products.Lead or assist with presales including customer demonstrations, proof of concepts, briefings and marketing events Show less

Providing partner support for Iowa, Nebraska, Kansas, Missouri, Arkansas, Oklahoma, Louisiana, Mississippi and Texas