Chuck Gray is a Presales Engineer and Solutions Architect at HelpSystems. He possess expertise in data center, network security, networking, security, cisco technologies and 46 more skills. Colleagues describe him as "Chuck is an outstanding networking technologist and was a very credible and successful sales engineer. His consummate knowledge of networking technologies is a starting point, but he diligently prepared for all customer interactions and was thoroughly prepared to address customers' issues and individual environments. In addition, he setup and managed a complex demo lab environment that all of our sales engineers used, which improved the productivity of the entire department. Lastly, there are people you have to work with, and those that you enjoy working with. Chuck is absolutely the latter - he was a pleasure to work with and to be around." and "I have enjoyed working with Chuck Grey for about 3 years, in the office, at conferences, and on many a Webex. Chuck is a team player, and no matter what the venue, you can always count on Chuck to give 100%, and then some. Chuck is well spoken and personable, engaging with customers and prospects easily and naturally, qualifying and taking notes along the way that are often times critical when more people on the team need to understand the customers requirements, the details of their network, and how to match that with the right solution. While some people just know features, Chuck is really good at solving problems and demoing use cases and work flows. A few of these include security investigations, network performance issues, and wireless troubleshooting. Chuck also has a deep understanding of the product feature set. Because LiveAction is a software and hardware company with an extensible solution that integrates with other products and technologies, Chuck is familiar with high performance packet capture and analysis hardware, and many popular SEIMS, firewalls, switches, routers, and network packet brokers. If I was looking for an SE with network or security expertise, Chuck would be my first choice."