Chuck Hackman Email & Phone Number

Wilmington, Delaware

Wilmington, Delaware

Wilmington, Delaware

Corporate Fair Lending

Wilmington, Delaware

Philadephia, Pa

- Design credit card and I/L decision engine and adaptive control systems- Develop and maintain credit, collection and fraud strategies- Manage design and implementation of credit and behavior custom probability scorecards- Present scorecard and decision engine specifics and performance to audit and regulators- Developed and maintained credit card, short term I/L, open-end loc, stress monitoring, and score modeling policies- Responsible for production of credit and collections performance reporting- Facilitate product credit risk performance review meetings to propose strategic change- Credit risk oversight for internet I/L, credit card, secured card to include all change control responsibility- Managed data vendor relationships for all products- Directed development of yield optimization (risk versus reward) strategies for all retail products - Responsible for Merchant Acquiring and ACH new business underwriting and annual review- Achieved portfolio yield optimization through identification of optimal delinquency rates to insure that all loans that would perform were approved

Greater Philadelphia Area

- Developed collection and recovery strategies and complete analysis to optimize efficiencies and reduce loss on $80 billion dollar consumer credit portfolios resulting in multi million dollar savings- Managed and installed three behavior scoring and adaptive control systems for collections and recovery utilities - Developed unique customer centric collection strategies utilizing custom self-cure behavior scorecards to identify the self-cure population creating extraordinary efficiencies regarding FTE expense- Managed development of all collection and recovery scorecards to include need, implementation, validation and vendor management- Developed SAS programs to forecast and report strategy efficiency, delinquency and charge of performance etc.- Coordinate all aspects of scoring, adaptive control and power dialer software software projects for all consumer lending products- Programmed and managed all installment loan skip-payment programs generating $4 million in annual interest and fee income- Managed TRIAD, STRATA and PROBE adaptive control systems- Assisted managers with adhoc SAS programming, maintained SAS libraries and completed all scorecard validations- Principal in Wachovia portfolio conversions and re-entry into credit card market