Chuck Wagner Email & Phone Number

Chicago, Illinois, Us

The Team Hoyt San Diego chapter is a non-profit that assists families in inclusion in sports, running races, and triathlons. The chapter is inspired by father, Dick Hoyt, and his son, Rick Hoyt, who compete together in an endurance events year round.The Hoyt Foundation aspires to build the individual character, self-confidence and self-esteem of America's disabled young people through inclusion in all facets of daily life; including in family and community activities, especially sports, at home,in schools, and in the workplace.Team Hoyt San Diego will work to partner with local organizations to show support for their cause through donations as well provide assistance at races and events.

Reston, Virginia, Us

Reston, Virginia, Us

Reston, Virginia, Us

Reston, Virginia, Us

The ElementOne Analytics Product Support Manager directs, manages, and coordinates ElementOne Support team Specialists.This role is responsible for ensuring that NIS E1 clients receive timely, accurate, and thorough responses to email or telephone requests for support, coordinating follow-up on open support tickets, and engaging the appropriate E1 resources to resolve support issues. It requires close coordination with the E1 Engineering, Applications Consulting, and Professional Services teams. Additional duties include assisting with E1 platform QA software testing, development of customized data and reports within the E1 platform, and sales pre/post support. 60% - Managing E1 Support: Establish, document, and promote best practices across the ElementOne Support channels. This includes formalizing many of the processes that are used today to ensure top quality support of our client base. Must be able to mentor staff across the full breadth of client use cases.20% - Application Consulting and Professional Services Support: Supervising client instance set ups, advanced sales demos, and custom report creation for launching existing customers. This role is crucial in making the sales efforts relevant for each opportunity by adding specific content and templates to bring the ElementOne platform to life.20% - Quality Assurance: Establish quality assurance best practices and testing of the platform each release. This role will be working directly with QA and engineering to establish standard and automated testing framework to ensure highest level of quality.

Reston, Virginia, Us

The ElementOne Support Specialist provides technical assistance to users of the ElementOne Analytics platform. This includes answering questions or resolving software problems for clients, assisting sales teams and other internal users with platform usage, and supporting platform testing and QA. Most support activities are handled via email, phone or WebEx. The role has three core responsibilities: 70% - Tier 1 Support: Interface directly with standard TARGUSinfo support resources to resolve client issues in a timely and professional manner. Tasks include client instruction on the platform, resolving data issues, and reporting bugs. 20% - Sales Support: Support instance set ups, advanced sales demos, and custom report creation for launching existing customers. This role is crucial in making the sales efforts relevant for each opportunity by adding specific content and templates to bring the ElementOne platform to life. 10% - Issue Tracking: Quality assurance and testing of the platform to ensure high levels of quality with each release. Familiarity with defect tracking software and managing details to ensure a smooth resolution to all critical issues. Responsibilities • Answer user inquiries regarding E1 software operation to resolve problems • Observe system functioning to verify correct operations and detect errors • Prepare user accounts and setups for sales and client usage • Maintain records of daily communications and problem resolution• Confer with developers, analysts, and sales to establish requirements • Develop support materials • Escalation of major software or data problems as appropriate for investigation

Holland, Ma, Us

I was a charity runner that was chosen to represent Team Hoyt in the Boston Marathon and raise funds that benefit the Hoyt Foundation INC.The minimum fundraising amount to participate as a charity runner is $5,000 dollars.About Team Hoyt:Team Hoyt strives to help those who are physically disabled become active members of the community. Often times in life we struggle with the day to day obstacles that life throws our way. Team Hoyt's message of, “Yes You Can”, is a powerful phrase that instills hope to many people that are affected by physical disabilities and can be transcended into our everyday lives. When you think you can't achieve or accomplish a task or goal, try to repeat the Hoyt message of, "Yes You Can!”.To learn more about my story, Dick and Rick Hoyt, The Hoyt Foundation INC, and Donate to support my cause; please visit the link below.

The ElementOne Platform Support Specialist requires me to perform a variety of key roles in supporting the sales, implementation, testing, and support of our cloud- based analytics software platform.

Earned a 6 month internship at TARGUSinfo in San Diego, California that led to a full-time position as the first ElementOne Data and Analytics support specialist.The comprehensive internship allowed me to learn and lead quality assurance coverage for the ElementOne Software Data and Analytics Platform. TARGUSinfo's ElementOne Analytics Platform, helps companies better understand their ideal customer by incorporating a multitude of data that’s custom to each clients’ business to deliver the most predictive insights available to marketers.The position required me to build out use case test cases for the software platform through a collaborative effort with a team of developers and analysts. QA testing evolved into a full-time 40 hr week internship opportunity that allowed me to get exposed to all facets of our service offering. I built and supported custom data for analysis, performed prospective client product demos, developed support materials, onboarded customers and serviced customer inquiries via phone/email.

La Jolla, California, Us

I served as the Head JV Lacrosse Coach at The Bishop's School located in La Jolla, California where I guided young men through the fundamentals of lacrosse and taught team concepts. I helped lead the Knights to a record of 11-2-1 record, which was one of the best seasons in JV program history. Taught the team that to key to success was excelling in the classroom first and translating that to team success on the field.

Paris, Ile-De-France, Fr

Bachelor Of The Arts, Business Administration, Marketing, Management

Education record