Chuck Hammel
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Chuck Hammel Email & Phone Number

Sr. Customer Success Manager at Certain at Certain
Location: Austin, Texas, United States 10 work roles 2 schools
1 work email found @austin.rr.com 1 phone found area 512 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email c****@austin.rr.com
Direct phone (512) ***-****
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Current company
Role
Sr. Customer Success Manager at Certain
Location
Austin, Texas, United States

Who is Chuck Hammel? Overview

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Quick answer

Chuck Hammel is listed as Sr. Customer Success Manager at Certain at Certain, based in Austin, Texas, United States. AeroLeads shows a work email signal at austin.rr.com, phone signal with area code 512, and a matched LinkedIn profile for Chuck Hammel.

Chuck Hammel previously worked as Sr. Customer Success Manager at Certain and Vice President Customer Success at Label Insight, Inc.. Chuck Hammel holds Mba, Business Management from Fairleigh Dickinson University.

Company email context

Email format at Certain

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{first_initial}{last}@austin.rr.com
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AeroLeads found 1 current-domain work email signal for Chuck Hammel. Compare company email patterns before reaching out.

Profile bio

About Chuck Hammel

A high-performing hands-on leader with significant experience in leading teams to deliver world-class global Account management, Customer Success, Professional Services and Customer Onboarding that focus on retention and growth for customers of all sizes. Experience in delivering the desired company results and optimizing the customer experience. Strong commitment to internal team development, cross company collaboration, and partnering with internal and customer executive teams to define and achieve success. Deep technology background including enterprise systems, Web technologies, Databases, programming, and others. Experience with continual improvement model and delivery of high quality and high value services. Able to travel as neededExpertise: Account Management, Retention & Growth(sales) Strategies Problem-Solving & Decision Making Strategic Planning & Policy Development Proven Senior Management with MBA Global Services, Account Management ,Sales & Sales Ops  Offshore service provider management  Early Stage Company Management with Full P&L Accountability Product, Project, & Program Management Remote Team Management, Development, & Mentoring Human Capital Management(HCM)& Talent Management ExpertisePlease contact me at chammel@austin.rr.com

Listed skills include Enterprise Software, Cloud Computing, Strategy, Talent Management, and 46 others.

Current workplace

Chuck Hammel's current company

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Certain
Certain
Sr. Customer Success Manager at Certain
Website
AeroLeads page
10 roles · 24 years

Chuck Hammel work experience

A career timeline built from the work history available for this profile.

Sr. Customer Success Manager

Current

San Francisco, CA, US

Supports Certain's strategic accounts as the customer advocate, primary business contact, ultimately responsible for post-sale activities, driving user adoption, high levels of satisfaction, as well as ensuring high retention and growth. Acts as a trusted advisor; guiding clients with product best practices, product implementation strategy, collaboration.

Mar 2019 - Present

Vice President Customer Success

Chicago, IL, US

A member of the executive team responsible for building a Customer Success organization that includes customer support, customer education, customer implementation project management, and account management. This team supports customer post sale, working closely with internal Label Insight teams and external partners to deliver world class customer success.

Mar 2017 - Sep 2018

Sr. Director Professional Services (Client Onboarding, Client Success)

Nashville, TN, US

Senior leader responsible for remote team of 65 people who delivered global professional services/customer on-boarding and technical integration support. Responsibilities include developing and overseeing the implementation of programs, policies, and process that support the company’s strategic and customer satisfaction goals in the areas of customer.

Aug 2015 - Sep 2016

Director Account Management

Nashville, TN, US

Responsible for a team of 13 individuals supporting over 150 enterprise customers and over $40 million in annual revenue. The account managers focused on on building a strategic partnership with our customers to help drive the customer success with the HireRight products and services.  My team covered larger HireRight customers in the Eastern US and.

Nov 2013 - Aug 2015

Senior Manager, Product Strategy

Dublin, California, US

Responsible for product strategy for Saba's Talent, Performance, Recruiting and Compensation Management product areas including enterprise and the Saba People Cloud product lines. Responsibilities include product/feature design, working with engineering to implement the designs and Quality Assurance to incorporate complete testing. I worked with an.

Jun 2012 - Nov 2013

Principal Consultant - Performance And Talent Management | Sr. Account Executive

Dublin, California, US

Principal Consultant with Saba's Performance and Talent Management Product Suite. Prior to that I was a member of Saba's Enterprise Sales team focused on Saba's new Performance and Talent Management Suite of products in North America

Dec 2005 - Jun 2012

Director Technical Services

CA

Responsible for worldwide pre-sales activities supporting sales team, created sales forecasting and customer support internal systems using Salesforce.com. Responsible for building the company's first customer support organization including team development, infrastructure and metrics, and measuring customer success. Tira Wireless was an early stage.

2004 - 2005 ~1 yr

Senior Solutions Consultant

US

Supported the sales efforts as product Subject Matter Expert. Workscape acquired Performaworks products and team members, then stopped selling the product.

2004 - 2004

Director Strategic Accounts

US

Member of the business development team closing several Premier clients. Successfully completed the implementations of these premier customers as the Subject Matter Expert and then provided ongoing Account Management support for next 18 months including contract negotiations, additional product sales, monthly client executive meetings. I delivered.

2002 - 2004 ~2 yrs

Director Sales Engineering Global Accounts

US

Member of the Channelpoint sales team that closed two largest enterprise software deals in the company history totaling over $40 million. I created a sales engineering organization and provided sales operations support to the SVP Sales. Fulfilled sales cycle needs by creating web based demos, product collateral, implementation guides, specialized scripted.

Sep 1998 - Aug 2001
Team & coworkers

Colleagues at Certain

Other employees you can reach at santarosa.edu. View company contacts →

2 education records

Chuck Hammel education

Mba, Business Management

Fairleigh Dickinson University

Bachelor Of Arts (B.A.), Mathematics And Computer Science

Gordon College
FAQ

Frequently asked questions about Chuck Hammel

Quick answers generated from the profile data available on this page.

What company does Chuck Hammel work for?

Chuck Hammel works for Certain.

What is Chuck Hammel's role at Certain?

Chuck Hammel is listed as Sr. Customer Success Manager at Certain at Certain.

What is Chuck Hammel's email address?

AeroLeads has found 1 work email signal at @austin.rr.com for Chuck Hammel at Certain.

What is Chuck Hammel's phone number?

AeroLeads has found 1 phone signal(s) with area code 512 for Chuck Hammel at Certain.

Where is Chuck Hammel based?

Chuck Hammel is based in Austin, Texas, United States while working with Certain.

What companies has Chuck Hammel worked for?

Chuck Hammel has worked for Certain, Label Insight, Inc., Hireright, Saba, and Tira Wireless.

Who are Chuck Hammel's colleagues at Certain?

Chuck Hammel's colleagues at Certain include Corie H., Marina O'Mara, Matthew Kennedy, Sandeep Nadakuduru, and Zara Arsala.

How can I contact Chuck Hammel?

You can use AeroLeads to view verified contact signals for Chuck Hammel at Certain, including work email, phone, and LinkedIn data when available.

What schools did Chuck Hammel attend?

Chuck Hammel holds Mba, Business Management from Fairleigh Dickinson University.

What skills is Chuck Hammel known for?

Chuck Hammel is listed with skills including Enterprise Software, Cloud Computing, Strategy, Talent Management, Product Management, Saas, Account Management, and Performance Management.

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