Chuck Mccullough Email & Phone Number

San Antonio, Texas Area

Senior Application Developer - SWBC Mortgage CorpC# .NET, ASP.NET, REST API, JavaScript.System Administrator (11/2015 until promoted in 12/2016)Member of the Enterprise Systems Team for Microsoft Windows 2008/2012 Active Directory, and VMware 5.5 environment of 150 Hosts, 1,400 Virtual Servers, and 5,000 Users.Numerous scripting and automation projects:PowerShell and AutoIt script creation to automate downloading 72,000 loans consisting of over 300,000documents from DocVelocity, which saved Mortgage Department at least 2 months of labor.PowerShell script creation to automate archiving and organizing 3,000,000 loan documents from Mortgage Builder.SDK Programmer for Encompass360, including Class Libraries to assign Branch Manager attribute to loans; force user logout each evening to allow for software updates; retrieving loans by filter, exporting combined and bookmarked PDF files using iTextSharp.Team Lead for SolarWinds NPM and SAM implementation for monitoring and alerting system to replace SCOM and WhatsUpGold applications.Implemented Venafi Trust Protection Platform SSL certificate management solution. Responsible for all SSL identification and replacements to include IIS, Websphere, Apache,Code-Signing, etc.Responsible for PowerShell script creation for automation tasks for users, groups, and computers.Acted as top tier of troubleshooting and problem resolution for all Windows based applications.

San Antonio, Texas Area

Perform various duties associated with multi-site remote support including Windows Server 2008 R2 Active Directory administration, GPO management, Remote Desktop Services (RDS), VMware ESXi Host and Guest configuration and monitoring, Dell SonicWall firewalls configuration and monitoring, VPN access between remote locations, Dell SAN configuration and repair. Provide remote end-user support using LogMeIn Rescue based on trouble tickets logged through the SpiceWorks ticketing system. PHP, HTML, CSS and WordPress maintenance and updates for customer websites.

San Antonio, Texas Area

Manage all aspects of customer support and remote troubleshooting of proprietary software application designed for administrating Windows Operating Systems. As the sole support specialist, remotely support and troubleshoot the integration of software in various customer environments, single domain and large enterprises, both client-side as well as server-side implementations; environments include the various Windows Server Operating Systems, as well as VMware, Terminal Server, and Citrix. Support requests are resolved by email or phone through web-based ticket system, and at times include use of TeamViewer, GoToAssist, Webex, or join.me remote support software. Perform maintenance for RHEL 4, and CentOS 6.3 web servers hosted by Rackspace; user and group management, MySQL database management, data backup, PHP and Perl scripting, and HTML page creation and maintenance.

San Antonio, Texas Area

Developed and taught the Microsoft MCSE curriculum; designed to be an aggressive movement by the University to retrain active duty military for a career change. The MCSE track strives to not only prepare students for the certification exams but also to prevent them from becoming “paper MCSEs” by ensuring the students can function successfully in today's demanding job market.

San Antonio, Texas Area

Supervised all Netserv projects that involved Microsoft networking solutions. Responsible for the generation of Microsoft related technical consulting, solution proposals, scope of work, and project timelines. Maintained continual contact with project leaders and clients to ensure ongoing quality and customer satisfaction.

San Antonio, Texas Area

Performed installations, configurations, upgrades, migrations, and rollouts for local and wide area networks operating under Windows NT 3.x and 4.0, and NetWare 3.x and 4.x. Acted as project manger for various Exchange Server 5.0 installations, migrations, and rollouts. Operated within multiple heterogeneous networking configurations, involving TCP/IP and IPX/SPX. Performed client-side and user support for Windows 3.x, 95, and NT Workstation, including Microsoft Office products. Implemented myriad remote access solutions using POTS lines or ISDN service. Performed troubleshooting and provided solutions on countless hardware and software issues.

San Antonio, Texas Area

Provided service, support, and network administration for Novell NetWare and DEC Pathworks networks to include all support (hardware and software), security, network and PC troubleshooting for over 250 PC’s and four NetWare servers. Responsible for end-user training on all major PC (WordPerfect, Excel, Windows) and VAX (e-mail, calendar) software. Experienced with MS Access and Visual Basic to maintain and enhance MS Access databases.