Chuck Miller

Chuck Miller Email and Phone Number

Product Release Manager at Immuta @ Immuta
college park, maryland, united states
Chuck Miller's Location
Pataskala, Ohio, United States, United States
Chuck Miller's Contact Details

Chuck Miller personal email

n/a
About Chuck Miller

Proven Technical Support/IT Leader with over 17 years of experience. Built a Global Support team from the ground up including defining KPIs and Processes to provide that exceptional customer journey. A servant leadership style that provides mentoring, coaching and training to continuously build the team. Technical Support Leader | Problem Solverchuck.miller.tech@gmail.comCore Competencies:- Global Technical Team Leadership- CRM systems experience- Strong Problem Solving- SQL Server Admin and Query- Data analytics- KPI Definition and Reporting- SaaS/OnPremise/Hybrid Software support experience- AWS Cloud design and experience

Chuck Miller's Current Company Details
Immuta

Immuta

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Product Release Manager at Immuta
college park, maryland, united states
Website:
immuta.com
Employees:
117
Chuck Miller Work Experience Details
  • Immuta
    Product Release Manager
    Immuta Jun 2022 - Present
    Columbus, Ohio Metropolitan Area
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  • Emplifi
    Emplifi Fellow
    Emplifi Jun 2021 - Jun 2022
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  • Astute
    Astute Fellow
    Astute Jan 2020 - Jun 2021
    Columbus, Ohio Area
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  • Astute Solutions
    Director Of Global Technical Support
    Astute Solutions Oct 2015 - Jan 2020
    Columbus, Ohio Area
    Responsibilities Include:- Development of KPI and process for Technical Support Department- Building Global team providing 24x7 coverage across the globe- Provide ongoing training to internal resources and external customers through Webinars- Hiring and coaching team members- Department Management (vendor management, budgeting, purchasing, licensing)
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  • Astute Solutions
    Director Of Saas Operations
    Astute Solutions Feb 2011 - Oct 2015
    Columbus Ohio
    Responsibilities include:- Maintaining 24x7 99.6% uptimes for all systems- DBA duties for 100+ databases (tuning, maintenance and high availability)- Security (PCI/HIPPA/Safe Harbor) - Department Management (Budgeting, Vendor relations, project management)- Designing, implementing and delivering omni-channel CRM solutions- Product Management - Design and launch of new offerings, partner with Marketing for launch materials- Operations team is responsible for VMWare environment and Amazon Environment running 100+ servers (Windows and Linux)
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  • Astute Solutions
    Dir. Of Education And Support Services
    Astute Solutions Aug 1999 - Feb 2011
    Columbus, Ohio Area
    Responsibilities included:- Department management (Budgeting, hiring, reviews, customer satisfaction)- Provided escalated support and customer service- Development departmental processes and procedures- KPI and metric reporting - Responsible for Technical Support Team to deliver quick, accurate technical support- Development of staffing model - Developing and delivering Educational classes
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  • Alliance Data Systems
    Technical Specialist
    Alliance Data Systems Aug 1991 - Aug 1999
    Columbus, Ohio Area
    Responsibilities Included:- Development Team Lead- COBOL/CICS/DB2 development- Client Server development of Fraud system (PowerBuilder)- New Accounts and Collection experience

Chuck Miller Education Details

Frequently Asked Questions about Chuck Miller

What company does Chuck Miller work for?

Chuck Miller works for Immuta

What is Chuck Miller's role at the current company?

Chuck Miller's current role is Product Release Manager at Immuta.

What is Chuck Miller's email address?

Chuck Miller's email address is ch****@****uta.com

What is Chuck Miller's direct phone number?

Chuck Miller's direct phone number is +1 877-769*****

What schools did Chuck Miller attend?

Chuck Miller attended The Ohio State University.

Who are Chuck Miller's colleagues?

Chuck Miller's colleagues are Evan Ryan, Mark Hoekzema, Stephanie Albornoz, Paul Myres, Pmp, Jenny Lavecchia (Faig), Karla Guardado, Bob Vo.

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