• Managed Higher Headquarter deployment taskings for 101 enlisted members and ensured personnel were equipped for worldwide deployments. • Routinely coordinated with Higher Headquarters and provided technical guidance and recommendations for deployment staging and posturing of personnel and assets. • Advised senior management on organizing, collecting, analyzing, and presenting information related to a $4.1M budget healthcare operations in a non-healthcare environment. • Principle advisor on all enlisted matters to the Commander. Developed training programs and evaluated performance outcomes on administrative staff functions and career specific tasks for 6 career fields.• Supervised 8 Commander Support Staff team and developed Microsoft Office tools to improve workflow efficiency. • Provided effective leadership, supervision, and training to 162 personnel and administrative staff in supporting 300+ Aeromedical Evacuation missions and the safe evacuation of 2000+ patients. • Conducted evaluations and made recommendations based on expertise and being a Subject Matter Expert in the career field. • Completed comprehensive annual reviews ensuring staff were on track to meet professional and personal goals. Implemented new strategies to guide members on a successful path.

• Deployment manager for Pacific Aeromedical Evacuation Squadron. Planned, organized, and oversaw theater deployments for 100+ personnel. • Reviewed strategic policy, attended conferences, wrote guidance to support multi-national coalition medical exercise planning for the Philippines, India, South Korea, Thailand, and Japan’s medical evacuation teams.• Highest qualified examiner in the Pacific theater; mentored enlisted and officers on Air Force policy and professional education. Debriefed two-star General on medical evacuation crews successes and weaknesses. • Streamlined training programs for entire pacific region; audited and eliminated 75 redundant tasks and re-wrote operating guides for training tasks. • Program manager for nine Air Force Bases on aircraft mishap reporting; reviewed 30+ submissions for procedural changes to be implemented in technical orders and Air Force Instructions.

• Managed primary healthcare for 7,000 beneficiaries in a 7-state region with a $400K budget. Led 30+ staff members with Patient Centered Medical Home and Health Service Inspections standards.• Decreased patient appointment no-show rate by 8% by researching and procuring automated call service 1 day prior to appointment. • Engineered peer review spreadsheet to cut medical record errors by 14%. Coded template for mandatory needed items in appointment screening based on appointment type. • Established Influenza vaccination centers in the community. Coordinated with Public Health, trained medical technicians on inoculations, setup 5 centers and vaccinated 1K+ adults. Rated at #10 out of 80 in early completion in the Air Force.• Improved workplace efficiency by pairing nurse and tech providers in same rooms vs separated work centers. Additionally, built medical technician checklists to guide the appointment screening process. Process was briefed to all Air Force Medical Centers and implemented by 61.

• Managed, monitored, and controlled the execution of 1,100 annual theater sorties throughout the European and African area of responsibility to meet the demands of Aeromedical Evacuation priority patient movement.• Scheduled and coordinated inter-theater and intra-theater mission planning activities for the 86th Aeromedical Evacuation Squadron and the 86th Airlift Squadron. Adjusted flying schedule for priority missions inside the air tasking order.• Led Command and Control for NASA Soyuz missions, provided critical link for standby aeromedical evacuation crews in support of re-entry of U.S. astronauts and Russian cosmonauts. • Directed standby patient movement support and technical expertise for theater exercises, Presidential support, distinguished visitor movement, humanitarian airlift, and hostage evacuations. • Air Operations Excel expert; designed 20+ dynamic spreadsheets for daily operations to meet mission planning and scheduling activities.

• Authored Patriot Excalibur user guide for 6 airlift squadrons to standardize flight evaluation forms and general aircrew scheduling processes. Guide was benchmarked by Headquarters Air Mobility Command to distribute to other airlift squadrons within the command.• Programmed electronic evaluation board utilizing MySQL and Microsoft Excel to eliminate errors and provide senior leadership real time status of aircrew qualifications and readiness reporting. • Managed 11 Wing level programs for 6 flying squadrons and reported status to Operations Group senior leaders for better decision making.• Senior Aeromedical Evacuation Technician Evaluator for flying squadron, provided subject matter expertise to squadron, group and wing leadership.

• Engineered unit flying schedule in Microsoft Excel to provide better results to senior leaders for real time decision making and aid in fewer discrepancies with mission management. Recruited by other flying squadrons to replicate in their units. • Managed 24/7/365 alert schedule to provide rapid patient movement within a 24 hour response time in the Pacific theater. Expertly evacuated 2K+ patients to higher levels of care. • Reviewed, edited, and verified airlift schedules and mission changes and acted as the focal point for current mission and flying operations information as mission controller for 8 scheduled missions and approximately 4 alert missions each week. • Partnered with air refueling squadron to sync aircraft availability and meet exercise training requirements for both aeromedical, pilot, and boom operator aircrews. Considered subject matter expert on mission planning and exercise operations.