Chuck Phipps Email & Phone Number

North Carolina

Senior Key Accounts Manager / District Sales ManagerOversaw new business development of OfficeMax SMB. Retained Office Depot accounts. Managed and grew accounts in both private and public sectors.• Created Small and Medium Business (SMB) New Business Acquisition division in Charlotte, NC, overseeing recruitment, training, and developing staff of sales professionals dedicated to acquiring new clients among medium-sized businesses in Charlotte, Greensboro, and Raleigh.• Managed sales team that closed 275+ new accounts in the first 15 months in market, exceeding objectives and driving revenue for company.• Established relationships with District Sales Managers in Office Depot and OfficeMax Retail Division, increasing B2B referrals from retail stores.• Developed proactive sales relationships, liaising between sales representatives and adjacency representatives in Technology, Facilities, Copy / Print, and Furniture divisions.• Sustained and maintained >100% of sales quota for Q1 and 120% for Q2, demonstrating exceptional sales performance and surpassing expectations.• Utilized excellent relationship-building skills, leading to retention of accounts with 2 losses over a 5-year period. Losses were attributed to customers transitioning to different GPO programs outside of ODP program’s scope.• Built relationships with Area Managers of third-party couriers, enabling more efficient response times for large commercial customers desktop delivery issues.

Charlotte, Nc

Served as key member of Orlando, FL and NC management team, challenged to increase new business, grow existing customer accounts, and deliver turn-key funding and operational solutions for multiple markets and professional industries throughout geographic regions. Managed 4-member management team, sales team of 15, and sales support team of 20. Oversaw staff recruitment, selection, training, and development• Developed sales activity standards, sales training, marketing programs, and business development strategies, driving 30% annual average profit growth.• Trained and developed sales team, resulting in sustained sales growth and success, growing NC group by 2K+ vehicles to become 2nd largest Fleet Management Group in southeast.• Earned Group Exceptional Achievement Award 4 times, highest group award provided for top-delivery growth, profit, and customer satisfaction.• Created cohesive sales team that collaboratively increased profit from $1M to $5M, boosting fleet size at 2 offices in NC group from 4.6K vehicles to 7K vehicles.• Spearheaded opening and growing new Fleet Management office in Orlando, FL, generating $1M+ in revenue and increasing fleet size from 0 to 2.5K vehicles.• Mentored staff members, leading to 11 intercompany promotions and numerous individual sales awards and winners of annual sales award trips.• Designed and implemented statewide affinity programs for Association for Home and Hospice Care of the Carolinas, Carolinas Hospice and End of Life Care, Associated Builders and Contractors, and Carolinas Associated General Contractors.• Produced substantial increases in new account closure rate in all departments by developing NC Group synergy program, improving intercompany corporate referral business between Enterprise Fleet Management, Rent-a-Car, and Rent-a-Truck.