Member of the founding Executive Team for a startup organization. Responsible for directing and leading information technology management, support, delivery and governance. Delivered HIPAA and PCI compliant call center and client management technology stack by utilizing 100% cloud resources. Partner with senior business leaders to develop technology strategies to match the business needs.

Responsible for all global technology teams in a Big Data environment. Work with the business leaders in each country to define the business needs to support their customers. Define a cohesive global strategy to meet the needs of the customers in the various countries while integrating technology teams to deliver on the plan while sharing resources and reusable technologies.

Work with the individual company technology leaders to define a Technology Strategy to tie together all Kantar Media North American Companies with the Global Kantar Media Lean IT Strategy.Responsibilities are in addition to CTO role for one of the North American companies: Kantar Medial Intelligence

Responsible for all technology, advertising monitoring systems (Broadcast, Print and Internet), new product development, field operations, data operations and IT. Operation supports over 200 local processing centers spread across all fifty states and Canada.

Responsible for technology, field engineering, satellite down-link and operations teams related to advertisement monitoring across all broadcast media.

Define technology strategy for and manage a business unit of a $400M global company that creates, integrates, markets, deploys and supports customer contact technologies for Fortune 1000 customers world-wide under a hosted ASP model. · Technologies include: customer contact management platforms (Siebel, Astute PowerCenter), knowledgebase, speech recognition IVR, web collaboration and chat, Voice over IP telephony (VOIP), email response management and outbound automated voice alerting. Responsibilities include, product development team, network team, operations, sales, client services, help desk and customer relations. Support customers around the world. Experience with issues surrounding multi-national deployment. Customers in US, Canada, UK, India, Australia and Puerto Rico.

Overall responsibility for an eBusiness Applications Development Practice. Manage all phases of the consulting business from pre-sales support, contract closing, project staffing, project management office, client relations, project oversight and P&L. Overall responsibility for all projects in the Application Development Center. Managed the Development Center methodology, process, infrastructure and tools deployment. In addition, retained overall responsibility for large-scale engagements with multiple project teams and project managers. Responsible for building and expanding on a corporate standard program management methodology.