Chuck Robinson Email & Phone Number

Australia

In my current role, I oversee the management of SME Underwriting Operations for Commercial business. This entails leading five Underwriting Operations Managers who handle various SME products, including Packages, Commercial Motor and SME Professional Indemnity. Together, we manage a staff of 55 individuals, ensuring the smooth operation of our underwriting.

Sydney, Australia

In this capacity, I led several specialised underwriting teams, including those handling Motor Trades, Farm, Corporate SME, and SME for our Northern Territory brand TIO. My primary focus was overseeing the underwriting processes and service delivery for these products, ensuring that we provide top-tier customer service to our broker partners.Under my.

Sydney, Australia

In this role, I spearheaded the execution of strategies and initiatives aimed at fostering the profitable growth of Allianz’s SME, Motor Trades, Personal Lines, and Farm business segments. It was a dynamic and challenging position that demanded a diverse skill set to navigate various tasks effectively.My responsibilities and achievements include:- Managed.

Sydney, Australia

I joined CGU following the Lumley acquisition. In this capacity, I led a team of eleven underwriters tasked with servicing SME and Commercial Motor broker business for Corporate and National Partners.My responsibilities and achievements include:- Supervising team workflow, ensuring adherence to KPIs & SLAs, managing reporting, telephone coverage, and.

Sydney, Australia

In this position, I held responsibility for overseeing the NSW State Distribution function. This entailed managing a team consisting of seven Relationship Managers who interfaced with the market, as well as two internal support staff members. Together, our aim was to foster and maintain strong relationships between Lumley and our broker partners.Key.

Sydney, Australia

I take particular pride in this role with Lumley, where I was entrusted to oversee the servicing of their SME and Commercial Motor portfolio. Leading a team of fifteen underwriters across NSW and Qld, my accountability extended to transforming this team into a customer-focused, high-performing unit characterised by improved underwriting and a positive.

Melbourne, Australia

Responsible for leading and managing a team of five Account Managers who remotely service brokers across NSW, ACT and Qld.

Sydney, Australia

I have successfully led or contributed to numerous projects aimed at increasing efficiency for internal and/or external customers, automating processes or upgrading products and services. Many of which have been large scale system-based initiatives.

Sydney, Australia

In this role I was responsible for leading and managing a large team of twenty one underwriters who provide sales, underwriting and processing support to brokers across all products.

Sydney, Australia

In this role I was responsible for managing a successful relationship between Allianz and a designated panel of insurance brokers. I was accountable for delivering profitable growth in line with budgeted targets across all product lines. I had to develop and maintain sales development plans including growth and remediation actions.

Sydney, Australia

In this role I was responsible for underwriting across all general products including SME Packages, Commercial Motor, Motor Fleet, Public & Products Liability and ISR.

Sydney, Australia

Responsible for co-ordinating investigations into Domestic Motor and Householder claims where fraud indicators were present.

Processing of Motor Claims including lodgment, payments and recoveries.

Sydney, NSW

Accounts Receivable

Sydney, Australia

Processing of Motor Claims - payments and recoveries. Coordination of vehicles in/out of Assessment Centre.

Graduate Certificate In Management

Diploma, General Insurance

Certificate Iv, General Insurance